Honda of Cleveland

Just in time... We found this group right after the air conditioning went south. And we had to go south - to Louisiana. From cooler temps in North Carolina to blazi We found this group right after the air conditioning went south. And we had to go south - to Louisiana. From cooler temps in North Carolina to blazing hot in La. Mark Duncan took the "hot potato" and returned a "cool customer", all within 1 1/2 hours. While he and his super staff worked, Fred Stewart gave a demo of a 2016 Odyssey. He was thorough, not pushy, and polite when we told him the 2009 was fine. So both of the staff we met had a sense of humor, knowledge base, and appreciation of the customer. "They were in the right place when we were experiencing the wrong time" with apologies to Dr. John! More

Excellent friendly service I needed my airbag recall taken care of and Honda of Cleveland ordered the parts, explained how long it might take for them to arrive and said they wo I needed my airbag recall taken care of and Honda of Cleveland ordered the parts, explained how long it might take for them to arrive and said they would contact me. In about 3 weeks my parts were in and Mark Duncan from the service department called to set up an appointment. When I arrived Mr. Duncan was right there front and center to greet me with the paperwork ready. The replacement actually took a little less time than he said it might take AND they noticed that a couple of filters needed replacing so they took care of those also at a reasonable price. I will definitely do business with them again and I recommend them highly. More

Recall on air bag. and oil chang It was fast.cheap.and the people were friendly. They even gave me a ride home after I dropped my car off....very satisfied.. Thank you. It was fast.cheap.and the people were friendly. They even gave me a ride home after I dropped my car off....very satisfied.. Thank you. More

We had warranty work done I had work done that I had been needing fixed for almost two years . The car was out of warranty by now and I thought it was never going to be taken I had work done that I had been needing fixed for almost two years . The car was out of warranty by now and I thought it was never going to be taken care of . I am glad after talking with Honda USA that it was repaired . I have purchased four new Honda cars and was not happy with the long running problem that we had with out 2012 CRV . More

Always great service! I have a Honda dealership closer to me that I could take my Honda to however, I go the extra miles to Honda of Cleveland because they go the extra mil I have a Honda dealership closer to me that I could take my Honda to however, I go the extra miles to Honda of Cleveland because they go the extra miles for me. More

Great people, great experience! This is the second time I have purchased a vehicle at Honda of Cleveland. One new,one used. They have exceptional sales and Service reps! This is the second time I have purchased a vehicle at Honda of Cleveland. One new,one used. They have exceptional sales and Service reps! More

Amazing I feel Mr. Covington went beyond his duties and his follow ups made it a very smooth sale. when I got to the dealer, the only thing that I had to d I feel Mr. Covington went beyond his duties and his follow ups made it a very smooth sale. when I got to the dealer, the only thing that I had to do was sign my name. Angel M. Alicea More

"Fast and friendly service ""I'll definitely be back." N J P "Excellent service" I had a great trade experience. Andre was wonderful sales person he worked with me beyond my exception , he helped me get my "Excellent service" I had a great trade experience. Andre was wonderful sales person he worked with me beyond my exception , he helped me get my van pick up from chattanooga to cleveland and back after job done .he is very friendly with me. I recommended everybody to get service of andre sales person. More

5K service. Went without a hitch. First Service since buying our new Pilot. We purchased the maintenance plan, so everything went as expected. My wife was in and out in less than an ho First Service since buying our new Pilot. We purchased the maintenance plan, so everything went as expected. My wife was in and out in less than an hour. More

You replaced the air bag in my CRV as planned I appreciate the Jeep Patriot that was rented for me while waiting for the replacement air bag but experience with the Jeep made me appreciate the ext I appreciate the Jeep Patriot that was rented for me while waiting for the replacement air bag but experience with the Jeep made me appreciate the extra qualities in the CRV. More