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Honda of Cleveland

Cleveland, TN

4.8
1,574 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,574 reviews

July 07, 2016

Everything You Would Expect and More The service manager was courteous, customer focused, and very prompt. He never "let up" and was on top of every stage of service while keeping me inf More

by Woodward, Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jul 09, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

July 06, 2016

A great salesman This was our second time buying from Fred Stewart at Honda of Cleveland and it was a great experience both times. We are very pleased!! More

by uphillmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2016 -

Honda of Cleveland responded

Thank you for the kind words and your loyalty to Honda Cleveland!

July 06, 2016

Great People and Great Service Having 3 Honda vehicles in our family the service dept is very important to us. We are very happy with the service dept at our Honda of Cleveland. R More

by jamesep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Jul 07, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and for sharing your experience!

July 05, 2016

My first service at this dealership. From the minute I drove up to Service and walked in the door I could tell this dealership was different from the other dealership I have dealt with. T More

by crvdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for sharing, we are very happy that you felt so comfortable and we look forward to seeing you in the future!

July 05, 2016

Great no hassle experience Mike and Sales Manager Rodney were outstanding. My wife had a lot of questions and hates being pressured. Mike made us feel welcome! Thanks Bryan More

by Bryantate30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Bethune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Covington, Kristina Lowe
Jul 06, 2016 -

Honda of Cleveland responded

Thank you Bryan for the kind words and for allowing us an opportunity!

July 03, 2016

GREAT SERVICE Mark was very helpful. He was in constant contact with us to let us know what needed to be repaired and the time frame of completion. He was a profes More

by JandS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for the recommendation and for your loyalty to Honda Cleveland.

July 02, 2016

Excellent Service Dept The service dept is quick, friendly, and detail-oriented. They always take the time to explain my vehicles needs and are the reason I keep coming back More

by SarahB82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience and for your loyalty to Honda Cleveland.

July 01, 2016

great service! Roger and Mark were very clear in explaining the needed repairs but were not stereotypical pushy salesmen. They were polite and treated me like a per More

by Katherine L Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan, Roger Russell
Jul 01, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

July 01, 2016

Great Service Team Mark Duncan and the service team do a FANTASTIC job! Every time I've needed service, Mark has went above and beyond! Honda is blessed to have an emp More

by christyd123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Jul 06, 2016 -

Honda of Cleveland responded

Thank you for the kind words about your experience and about Mark!

June 30, 2016

Feel great Cost us some money that is for sure. However when we drove away we feel GREAT about the condition of our Pilot. We also did Not feel that we had been More

by Chuckles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Jul 01, 2016 -

Honda of Cleveland responded

Thank you for the kind words, we are happy that you feel great!

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