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Honda of Cleveland
Cleveland, TN
1,575 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,575 reviews
July 11, 2020
Michael went above and beyond to help us while we're looking. Service level was high without feeling pressured. Would highly recommend honda of Cleveland. looking. Service level was high without feeling pressured. Would highly recommend honda of Cleveland. More
by shiloh.tenenbaum
June 27, 2020
Micheal Ray did an awesome job making sure we were taken care of and got the best deal possible! We will definitely be back for all our car needs. care of and got the best deal possible! We will definitely be back for all our car needs. More
by Terryesq4
Employees Worked With
Stacy Vanpelt, Michael Ray
June 23, 2020
Michael Ray was great and easy to work with. Informative and knowledgeable. Smooth transaction! Great dealership and would definitely do business with them in the future. and knowledgeable. Smooth transaction! Great dealership and would definitely do business with them in the future. More
by KellyH
Employees Worked With
Mike Hamby, Michael Ray
June 23, 2020
courteous service All employees greeted us as we arrived and said goodbye when we left. My service advisor was Mark Duncan. I can always rely on him for good recommenda All employees greeted us as we arrived and said goodbye when we left. My service advisor was Mark Duncan. I can always rely on him for good recommendations. More
by Elizabeth Elkins
Employees Worked With
Mark Duncan
June 16, 2020
They were so low pressure and kind. We had done the research, knew what we wanted and they made it happen. So very happy. Thank you so much Mr Ray!!! research, knew what we wanted and they made it happen. So very happy. Thank you so much Mr Ray!!! More
by graciehelms1982
Employees Worked With
Mike Hamby, Michael Ray
June 10, 2020
Michael was prompt, courteous and efficient. He listened to my concerns and had them addressed. He made this a pleasant experiance! After visiting multiple dealerships over the last 2 months, this dealershi to my concerns and had them addressed. He made this a pleasant experiance! After visiting multiple dealerships over the last 2 months, this dealership has their act together. More
by Climb4
Employees Worked With
Lyndsey
June 08, 2020
We had an excellent experience with Fred Stewart. He made the car buying experience easy, fast, and stress free. We love our new Pilot and Honda of Cleveland. made the car buying experience easy, fast, and stress free. We love our new Pilot and Honda of Cleveland. More
by pilotowner2020
Employees Worked With
June 06, 2020
We had a great experience with Michael Ray! He was very friendly and easy to talk to. His initial price was excellent which provided a no haggle and quick purchase. We will definitely use Michael again whe friendly and easy to talk to. His initial price was excellent which provided a no haggle and quick purchase. We will definitely use Michael again when we buy our next vehicle. Also, Stacy Vanpelt, Business Manager, explained the warranties offered very well and made the paperwork seamless. He was very knowledgeable about all services offered. Great job Honda of Cleveland! Happy customers again after third purchase! More
by Dixon
Employees Worked With
Stacy Vanpelt , Michael Ray
June 03, 2020
Michael Ray was very knowledgeable and professional. He made my decision to get a Honda Odyssey super easy. We will be going to Honda for future future purchases. made my decision to get a Honda Odyssey super easy. We will be going to Honda for future future purchases. More
by Amber A
Employees Worked With
Michael Ray
May 24, 2020
Our salesman was wonderful and everyone was very nice and helpful. I loved how everyone was willing to work with us and giving us all the time we needed to make the decision. helpful. I loved how everyone was willing to work with us and giving us all the time we needed to make the decision. More
by Bridget
