Honda of Fort Worth

I would highly recommend Marcus. He was very professional and gave excellent service. He listened to what I wanted, helped me weigh my options and made the whole process of purchasin He was very professional and gave excellent service. He listened to what I wanted, helped me weigh my options and made the whole process of purchasing a new vehicle as painless as possible. More

Awesome Maryann Laundry was so helpful and patient. She got us in the car we wanted. She got us in the car we wanted. More

Honda of FW is clean, comfortable for those waiting, and provides a nice assortment of beverages and plug ins for laptop or phone needs. All departments have great communication. provides a nice assortment of beverages and plug ins for laptop or phone needs. All departments have great communication. More

Marcus was awesome and made my first car purchase so smooth and enjoyable. It was a great experience and I would love to work with him in the future! smooth and enjoyable. It was a great experience and I would love to work with him in the future! More

AVOID this dealership! I strongly advise caution when considering this dealership’s service department. What should have been a straightforward recall repair resulted in ov I strongly advise caution when considering this dealership’s service department. What should have been a straightforward recall repair resulted in over seven visits. My vehicle was returned with a fuel leak—an issue that took more than three months to properly diagnose and address. This repair only moved forward after I repeatedly followed up with detailed images and documentation to prove that something was wrong, as there was a persistent fuel smell. During the course of repairs, they also lacked professionalism as the back seat was stained all over and seat belt buckles were scraped. I promptly reported this, supported by images, to the service managers upon picking up the vehicle. However, the matter was neither acknowledged nor resolved. Communication throughout this process was extremely disappointing. Although a mobile number was provided for follow-ups, my messages were consistently left unanswered. In-person interactions were equally frustrating—despite maintaining a respectful and polite tone, I was met with defensiveness from the service manager, who appeared more focused on shifting blame to the customer than resolving the issues. Eventually, I had to involve my attorney who reached out to the General Manager, Greg Besson, who initially expressed willingness to offer compensation. Unfortunately, his communication ceased shortly thereafter, and no resolution was provided despite multiple follow-ups. This experience has been deeply disappointing. I have never encountered such difficulty with a recall-related service until this situation involving Honda’s fuel pump recall. Had I known the extent of the complications and lack of accountability at this dealership, I would have chosen a different location where customer care is a priority. If you are considering bringing your vehicle here for service, I recommend exploring other dealerships that demonstrate more professionalism, seriousness and respect for their customers as well as their vehicles. More

Provide good estimates for regular maintenance. Allowed review and prioritization of maintenance. App makes it easy to authorize selected maintenance. Allowed review and prioritization of maintenance. App makes it easy to authorize selected maintenance. More

I booked my appointment online and it was easy. Peter Chomicki, our service rep, was very efficient and reviewed all of the services we needed. He listened when I told him about an ongoing issue wi Peter Chomicki, our service rep, was very efficient and reviewed all of the services we needed. He listened when I told him about an ongoing issue with my Honda Pilot. He had a tech review the issue and learn that a sensor was malfunctioning. They replaced the expensive part which was covered by our warranty. I had mentioned this issue at a previous service experience but it was ignored. I was very happy that Peter listened and corrected the problem. It’s a long drive for us to have our service done at this dealership, but it’s worth the effort!!! More

I like this dealership very much! ! Have used them for over 10 years. Their service/repair is fair & dependable! Erica is great to work with!! ! Have used them for over 10 years. Their service/repair is fair & dependable! Erica is great to work with!! More

We got our 2025 Honda CRV in dec 2024. We were very pleased with our experience. We just took it in for its first oil change. We made an appointment for 9am and was out within 1 1/2 hours. We were very pleased with our experience. We just took it in for its first oil change. We made an appointment for 9am and was out within 1 1/2 hours. Always a pleasant experience at this dealership More

Very clean waiting room My service rep Jesse was very good telling me what services my car needed and helpful in answering my questions good telling me what services my car needed and helpful in answering my questions More