Honda of Freehold

Miriam has been so helpful in addressing any and all issues/concerns associated with my new car. Her attention to customer service is of utmost concern to her. issues/concerns associated with my new car. Her attention to customer service is of utmost concern to her. More

I have to say I was not happy with my latest service. After I had an oil change and service put in a new battery, 3 warning lights kept coming on intermittently. I brought my car back 3 times for the sam After I had an oil change and service put in a new battery, 3 warning lights kept coming on intermittently. I brought my car back 3 times for the same issue, 3 warning lights were repeatedly going on. After trying resolve the problem twice, they decided to try recommending costly routine maintenance items be done. The costs would have been close to $400 and they didn’t even mention if this would make the warning lights stay off. In the end, they topped off the brake fluid and so far the lights are still off. I don’t drive that much since I’m working from home so I guess time will tell. I would also like to commend Emmanuel in the service department. The second time we were there the service reps walked past us fir more than 15 minutes without asking if we needed help but as soon as Emmanuel entered the service department, he was very attentive and helpful. I appreciated that. More

The service was great. Steven Mutchler was excellent to me and very helpful and gave me suggestions on my car that were right. I would come back to this location again when I get a flat. me and very helpful and gave me suggestions on my car that were right. I would come back to this location again when I get a flat. More

They were able to work with me to get what I can afford. My sales person who dealt with me before had a car picked out already that he knew I would like. I loved it! My sales person who dealt with me before had a car picked out already that he knew I would like. I loved it! More

Very fast service.After the verification of possible problem I was informed of future needed service.Very polite people.The Honda of Freehold is always paying attention to our needs. problem I was informed of future needed service.Very polite people.The Honda of Freehold is always paying attention to our needs. More

When ever I do oil change service, the car would get a wash but for some reason it was not done this time. I was looking for a simple wash. wash but for some reason it was not done this time. I was looking for a simple wash. More

We were at the dealership for a long time but after about 4 1/2 hours we finally after we came an agreement thanks to Peter and Anwar. I give Peter 5 stars be he sealed the deal 4 1/2 hours we finally after we came an agreement thanks to Peter and Anwar. I give Peter 5 stars be he sealed the deal More

You do a fine job with my car. But I will not be returning to your dealership. Over the course of the past few months, I've reached out to the guy who handled my lease several times by email and pho returning to your dealership. Over the course of the past few months, I've reached out to the guy who handled my lease several times by email and phone to ask him a question and he never replied. And last Saturday, despite the signs hanging *everywhere* saying masks were required, at least half of your service staff was wearing them incorrectly or not at all. I waited out in the cold bc I didn't want to get sick as a result of their selfishness and your lack of interest in keeping customers safe. Steve came outside to have me sign the paperwork, which I appreciated. More

I have had no real dealings with the Service Center, except that they replaced the hatchback windshield wiper and washed the car before I left the lot. I need them to affix the license plates I transf except that they replaced the hatchback windshield wiper and washed the car before I left the lot. I need them to affix the license plates I transferred from my trade-in. Jake in the Service Center and Dan in Finance were friendly and helpful telling me that my car is under warranty. More

I brought my car in for a recall. I have a 04 CRV with 250,000 miles. Still going strong. All the staff was very friendly and efficient. Experience was good. Would go back for service or to by a new car. 250,000 miles. Still going strong. All the staff was very friendly and efficient. Experience was good. Would go back for service or to by a new car. More