Honda of Freehold

Would never recommend this dealership. Negotiated a price with Hector and came to an agreement on the maximum price for my Honda Civic. Shook my hand and told me congratulations. Waited 3 hours for the car t with Hector and came to an agreement on the maximum price for my Honda Civic. Shook my hand and told me congratulations. Waited 3 hours for the car to be detailed. Got into the financial office to be told my MAXIMUM negotiated price didn’t include taxes and fees.... ok so what do you think maximum means? Very disappointed and definitely put a bad taste in my mouth. Will not be purchasing from Honda of Freehold again. On another note, Hilda and Miriam were great. Update: Manager, Steve Gallo urged me to call him to discuss the matter further. When I called, he told me he would call me back. That was a week ago. When I called again, he didn’t pick up. I left a voicemail but have not heard back. Very unprofessional and rude. Very dissatisfied. Looks like the owner needs to clean house. More

I had an issue with a service I received prior and I addressed my concerns because I wanted that same service again. Steve took charge and no issue what so ever the second time around. Confirmed my de addressed my concerns because I wanted that same service again. Steve took charge and no issue what so ever the second time around. Confirmed my decision to give the service department another try. More

Waiting room wasClean warm and quiet. Waiting time was Waiting room was Clean warm and quiet. Waiting time was average I will come back. Coffee was nice. What more shell I write about a waiting room Waiting room was Clean warm and quiet. Waiting time was average I will come back. Coffee was nice. What more shell I write about a waiting room More

Very satisfied with the service and customer service. Cole was very helpful with explaining what I needed to get done to the car. Thank you Cole was very helpful with explaining what I needed to get done to the car. Thank you More

Excellent dealership for service. There is a reason I only buy Honda’s and a lot of that has to do with with the service department at Freehold. Cole and Jake are extremely knowledgeable and courteous wh only buy Honda’s and a lot of that has to do with with the service department at Freehold. Cole and Jake are extremely knowledgeable and courteous when it comes to dealing with clients. Reps like them are the reason I continue to bring my CRV and my wife’s accord to freehold Honda service department. More

Staff and service is amazing. Staff members are polite and professional. It’s always a pleasure working with them. Undoubtedly one of the best dealers for car service. and professional. It’s always a pleasure working with them. Undoubtedly one of the best dealers for car service. More

I always make the drive from Staten Island to get my car serviced here. I appreciate the service and it’s worth it to come here than to go anywhere closer. serviced here. I appreciate the service and it’s worth it to come here than to go anywhere closer. More

Damian simonelli and randee Schneider went above and beyond to get me a new lease...I have been going to this dealership for years highly recommend..thank you so much for working with me beyond to get me a new lease...I have been going to this dealership for years highly recommend..thank you so much for working with me More

Cole my service rep was courteous, efficient and professional when I dropped off and later picked up my CR-V on the 9th. I was impressed by his customer service attentiveness. He applied the service professional when I dropped off and later picked up my CR-V on the 9th. I was impressed by his customer service attentiveness. He applied the service specials as promised and made me aware of the savings I received prior to checking out. More

Steve was very courteous and helpful at my service appointment. He let me know what service was needed for my car and gave me options. appointment. He let me know what service was needed for my car and gave me options. More