Honda of Freehold - Service Center

Do not service your vehicle here, unless you are prepared to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that' to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that's why the ratings are so high. I wasn't asked. I will say that Eric in the service dept. is a good guy, and will work with you. Cole is alright, but definitely tries the upsale, using the family and dog photo on his desk to gain your trust before the sale, and Nilay reminds us that these are sales staff, not mechanics and earn incentives on every recommended service item with your consent. It took almost two days to diagnose my vehicle for $185. There was an engine misfire. I am not a mechanic, but I didn't need a code to tell me the obvious. I asked for the $185, could they tell me the cause of the misfire, they said no. They recommended $6,000 in repairs, which is more that the.current value of a vehicle. I tried to contact the service manager and it was his day off, two days later he still hasnt contacted me. Nilay was our service "salesman" and he was working hard for his commision, but sadly lacks problem solving strategies and mechanics. Did the problem get solved? Sure did, for only $500. How many other cars paid thousands for guessing. In accordance with what was told. They don't solve problems here, they follow protocals, hoping each page in the book will solve your problem and you keep paying until it does.... I wonder how many of those expensive pages, didn't need to be followed for a qualified mechanic. I will shop elsewhere, and your choice is to either put your faith in the salesman or do the same. More

Good service quickly done polite employees however no bagels were in the coffee area maybe bagels were in the coffee area maybe More

Everyone very helpful and knowledgeable I have finally found my dealership Anwar one of the best salesmen I have ever work with and I have met a lot of sales people in my 75 years,Miriam goes out of her found my dealership Anwar one of the best salesmen I have ever work with and I have met a lot of sales people in my 75 years,Miriam goes out of her way to be very helpful More

Good service guys he directed on good discussion car was infatuation good good help good service infatuation good good help good service More

This dealership is clean, efficient, fast, responsive, and fair. Cozy lobby and everyone is helpful. Eric always makes it an easy process and Ashley is very helpful as well. and fair. Cozy lobby and everyone is helpful. Eric always makes it an easy process and Ashley is very helpful as well. More

I appreciate the professionalism from Honda of Freehold, and Cole is the best, so knowledgeable. and Cole is the best, so knowledgeable. More

There are very good at the service department, never had an issue while I waited. an issue while I waited. More

This Honda dealership is excellent. Everything is explained as to the service that is needed. They pay attention to the customer. Everything is explained as to the service that is needed. They pay attention to the customer. More

Steve wolked me thru and MIRAIM HELPED WITH INTERNET SETTINGS - THANKS i I enjoy the car SETTINGS - THANKS i I enjoy the car More

Very personable and helpful - great worker, enjoyed working with him. I had a very good experience with him working with him. I had a very good experience with him More