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Honda of Kenosha

Bristol, WI

4.6
4,802 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,802 reviews

September 22, 2023

They were a rip off. Trying to get me to buy services I didn’t need. More

by istafam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 22, 2023

Nice friendly atmosphere, sales people were very nice and listened to what we needed and what we were looking for. More

by scott.dechow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Greskoviak
Sep 24, 2023 -

Honda of Kenosha responded

Thank you, Scott, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 21, 2023

The car's horn not checked before sale. Rodney helped get is back in order! More

by ken.pataska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Thank you so much for your excellent review, Ken! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

September 21, 2023

Was in for a recall that was fine,the free inspection found a missing lugnut,I was not told , discovered the next day when I was looking over the $6000 in recommended services which included the $14 lug More

by NORMANTHEGR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 21, 2023

Kenosha Honda service department was staffed with people who understood what I needed and made it happen! More

by smsski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 21, 2023

Super overwhelmed that day due to car troubles but Leslie took great care of me. Such great assistance all around. Being told your transmission was malfunctioning isn’t something great to hear but Sam direct More

by jf074317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

It's great to hear that Leslie and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

September 20, 2023

Although not a super big deal, but it was stated that the washer fluid was low and filled to appropriate level during vehicle inspection. The washer fluid was not filled and warning light came on only days More

by joel.symoens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2023 -

Honda of Kenosha responded

Joel, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 20, 2023

Had issues with service provided called to cancel future appointment a couple times no one had time to talk to me said they would call me back never did. Left a message for the service manager, also never r More

by Nickc60071
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Honda of Kenosha responded

Nick, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. I was on vacation when you called and attempted to reach you back from Sea. I later again called and your voice mail is where i was directed. I am aware you canclled your appoinmnet, yet your advisor was unsure why and your voice message lacked the details as to why.

September 19, 2023

Adam was a great help in closing the deal on a vehicle I’ve been searching for months. Overall my experience was great and I will definitely come back. More

by dcatracho17
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Honda of Kenosha responded

Thanks for sharing about your experience with Adam here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 19, 2023

Took my 2017 Honda pilot to the shop to get my driver side Window fixed due to an issue that needed the part replaced and unbeknownst to me that I had a “third party” insurance that covered it that but K More

by cwsnsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Kevin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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