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Honda of Kenosha

Bristol, WI

4.6
4,886 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,886 reviews

June 14, 2022

I purchased a used vehicle last week and noticed the air conditioning was not blowing out cold air. Called salesman no reply. So here I sit with air conditioning not working properly More

by stollrick40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Griffiths
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 14, 2022

They went above and beyond to get me in the right vehicle even with credit issues, will definitely be back! More

by brayhahn91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2022

Service cost is inflated. I should estimate at least 25% over where it should be. More

by jlalko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 13, 2022

Great communication and explanation of what work will be done. Everything was done beyond expectations. More

by redjeef17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

June 13, 2022

Every time I come to this dealer for service, I get nothing but great service on my car as well the advisors I work with. More

by foldtek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 11, 2022

Fast service and super friendly. I was greeted, advised on my services, and took care of immediately! More

by shalittle36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 11, 2022

Just had to do warranty work for ac seal. Part had to be ordered but got car back in a timely manner. More

by rmboyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro A Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 11, 2022

Dealership was prompt to check me in . Had oil change and butler finish . It took 2.5 hours which was a little too long for me to wait. More

by Hondaman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 11, 2022

Everything thing at this dealership was #1 I didn’t have any problems with anything. More

by CURRAN
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
Jun 13, 2022 -

Honda of Kenosha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Honda of Kenosha are glad to have you as a customer.

June 11, 2022

Excellent service and hospitality I love getting work done here they are so thorough they even send you detailed video information on the work that needed on your car. Super Friendly and very professiona More

by Mamabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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