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Honda of Kenosha

Bristol, WI

4.6
4,888 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,888 reviews

May 02, 2022

I have worked with great employees for the most part but did call one time and had an unpleasant experience. The auto butler is great! More

by kenziehauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We are glad that we have been able to help you, and are sorry that one of your experiences was unpleasant for you. We do hope that you will continue to visit us.

April 29, 2022

Very easy process buying from Randy at Honda of Kenosha. My only feedback would be to be sure to do proper diligence on trade in values to reduce back and forth. Otherwise, I’d totally buy another car from More

by oneil.peart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Honda of Kenosha responded

Thank you for your business. We appreciate you taking the time to leave us a great review. We're happy to hear that Randy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 29, 2022

Bought a almost new vehicle from this dealership and had to have it serviced less than 2 weeks later. They made me feel like I was an inconvenience even though I just purchased this vehicle and it was certi More

by Minivan mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
May 04, 2022 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying experience and apologize for any inconvenience caused by us. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

April 29, 2022

Employers are friendly and helpful. Maintenance on vehicle done in a timely manner. Questions are answered and explained so you can understand. More

by CSMARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 02, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 29, 2022

This dealership sells more than you request and won’t sell unless you purchase the unnecessary excess they wish to sell. Leading to a markup significantly more than the total purchase prices and appropr More

by 007
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 05, 2022 -

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 29, 2022

Amazing experience, great communication and thorough explanations of repairs that were performed. Unexpectedly needed a courtesy vehicle and Rodney provided without hesitation. Will be back! More

by rma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Honda of Kenosha responded

We appreciate you taking the time to leave us a five-star review. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2022

Excellent, salesperson is a wonderful person and very helpful he always helps in everything. Love it More

by nunugoofy7
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Apr 29, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2022

Loved my salesman! No pressure, Jon really seemed to genuinely care that I was able to get the car I wanted at the price I could afford. Will definitely come back for More

by jenmonster13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Wilson
Apr 29, 2022 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 27, 2022

Great service and clean waiting area professional service department and clean bathrooms. Auto butler service is outstanding More

by sdowns5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

April 27, 2022

Waiting area was clean and comfortable. The work as promised to be done in 1 hour, but was ready in 45 minutes. More

by DIVEKENT
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

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