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Honda of Kenosha

Bristol, WI

4.6
4,892 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,892 reviews

September 09, 2021

They are very informative in what they are going to do. They are very polite and curiosity they keep you updated what they are doing I’m glad they washed the also More

by jsarocka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Joe, Amos, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 09, 2021

I didn’t have a terrible experience, but there was nothing outstanding either. I felt more like an inconvenience rather than a customer. Certain things were never mentioned, like the free car washes More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cory Wilson, Jailene Ramirez
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for your honest feedback. We strive to make sure that all of our customers leave happy, and we are sorry to hear that our customer service wasn't up to par in this case. Thank you for bringing it to our attention, and please don't hesitate to reach out if we can be of any assistance. We hope you will continue to enjoy your new vehicle!

September 09, 2021

I am a proud owner of at 2016 CRV and I bring it to the Kenosha dealer for oil changes and tune ups because the prices are reasonable and for the most part the staff has been honest with me about what need More

by CONNIE.2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Honda of Kenosha responded

Thank you for the kind words, Connie, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 09, 2021

I had such an AMAZING experience with Roberto and Adam and Jesus! They made my experience so comforting. I will be sure to refer anyone to these specific people! More

by arjeta.lumani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 09, 2021 -

Honda of Kenosha responded

Arjeta, Thanks for sharing your thoughts about your experience working with Roberto, Adam and Jesus here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 08, 2021

i called the 800 number. not very helpful i believe the call center guy never even owned a car. not very helpful. came in for express service. joe was great. he listened to me .told me the wait time. he ov More

by cgr2529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

September 08, 2021

I wish I would have been informed of a needed repair before leaving. I had to return for that work. The work was performed well More

by larrysusanwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
September 08, 2021

Be prepared to feel like you were transported into a used car lot. I was told I needed new tires, even though I purchased new ones less than 10,000 miles prior. Every time I go in for service I feel like I a More

by pblc42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 08, 2021

Good, prompt service. Greeted as soon as I drove in. Mr. Valente was ready and eager to address my concerns. A pleasant experience. Five stars.9 . More

by white honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 06, 2021

Great dealership I have had great service on my CRV and the service people have been great especially Joe he is very informative . I will always have all my automotive service don at Honda of Kenosha More

by lucyebner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Lucy, for choosing Honda of Kenosha!

September 06, 2021

Joe V was awesome from the first (phone) contact! He was there to greet me and to verify my info and my car issues. He was prompt to call as soon as diagnostics were done to my car. And explained the More

by mercy2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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