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Honda of Kenosha

Bristol, WI

4.6
4,891 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,891 reviews

August 13, 2021

Always appreciated the care and service given regarding my car. Joe seems to be very knowledgeable about the Honda. Customer service is great. Thank you. More

by fanderson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Joe delivers such a great experience! We appreciate your business here at Honda of Kenosha!

August 13, 2021

Very friendly staff. Joe was great in keeping me Very friendly staff. Joe was great in keeping me informed on my service of my CRV through out the day. He was professional and knowledgeable and fr More

by orenaeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Honda of Kenosha responded

We are very happy Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2021

Every time I go to the Honda of Kenosha I never have any problems you see they took care of everything that I need to have done to my car and the allotted amount of time More

by Obo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Aug 16, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 12, 2021

Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w More

by jayfitz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Honda of Kenosha responded

Jay, We appreciate your business and our team looks forward to serving you again soon!

August 12, 2021

Very pleased with service. Only issue was not being picked up to get my vehicle after being completed. After waiting 45 minutes, I had to call again for the shuttle. More

by bikerclown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize for the long wait for the Shuttle. If there is anything we can assist you with in the future, please let us know.

August 12, 2021

Great support and knowledgeable staff. Todd is a great ambassador for Honda. Congrats on having Todd on your team. I had a good customer experience More

by dnaughton0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Honda of Kenosha responded

Thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 12, 2021

They sold me a lemon for 6,000 I then put another 3,000 over the first two times it's been to the mecanic, and it's in again for the third time. This is not on. Imdo not buy a vehicle from this place, even More

by Nicholas De Raimo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Cory Wilson
Aug 29, 2021 -

Honda of Kenosha responded

Thank you for your review, Nicholas. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 12, 2021

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious More

by ryansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Aug 12, 2021 -

Honda of Kenosha responded

Hello Ryan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

August 11, 2021

Great service, patient with customers and able to answer all questions thoroughly. Sales Manager was able to meet my expectations when it came to pricing. More

by alhamjarabaa4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

August 10, 2021

Service was great, the only issue I had was the oil change sticker/oil life for my car was not updated to the correct mileage. More

by bdub025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us a review. We're glad to hear that our service was great. We do, however, apologize that we didn't give you an updated sticker. We appreciate your business here at Honda of Kenosha.

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