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Honda of Kenosha

Bristol, WI

4.7
5,673 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,673 reviews

June 16, 2022

Good people, good deals, good choices, good coffee, you can’t go wrong, that’s all More

by tmcinc_taylormade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Spink
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik, Mousa Abuhassan
Jun 17, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 16, 2022

This was my first visit for maintenance since buying my CRV there. Everything went well, and was completed earlier than expected. Sam was very nice to work with. Thank you! More

by jlmorgan80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2022

Just do business with Joe Valente when you go there. And the staff are very customer-friendly More

by Natti G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 15, 2022

I was in and out in 1/2 hr that was good…. Express service is alright More

by Pwtercohen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 17, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 15, 2022

Brought my car to Honda Kenosha after another mechanic said that my CR-V needed a new transmission. Joe in Service took his time to work with the Honda technicians to give me a second opinion. Thankfull More

by kristin.kozlowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2022

Experience was good 👍 at honda of Kenosha, service center associates always Friendly and technicians job well done. More

by joejbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 15, 2022

Courtney Graves was great! Thanks so much for hooking me up with the coolest car!! ❤️ More

by cheryl.radulovic
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Honda of Kenosha responded

Thanks for your feedback on your recent visit to Honda of Kenosha. I'm glad to hear that Courtney was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 14, 2022

Service cost is inflated. I should estimate at least 25% over where it should be. More

by jlalko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Jun 18, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 14, 2022

They went above and beyond to get me in the right vehicle even with credit issues, will definitely be back! More

by brayhahn91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Jun 15, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 14, 2022

I purchased a used vehicle last week and noticed the air conditioning was not blowing out cold air. Called salesman no reply. So here I sit with air conditioning not working properly More

by stollrick40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Griffiths
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jun 18, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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