Back

Honda of Kenosha

Bristol, WI

4.7
5,673 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 5,673 reviews

May 31, 2022

Last year service was cleaned this time no vacuum in side the car I don't know who did service my car next time don't do like that. More

by Kurban ali bin Abusidik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah rose, JEREMIAH ROSE
Jun 03, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 30, 2022

Service rep was very professional and welcoming! Excellent service, and be back for my next service appointment. More

by pendermpsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

May 30, 2022

My AC wasn't working and Honda fixed it at no charge, despite my concerns otherwise! In addition, about a week earlier my car was in for the Auto Butler service. My car has never been so clean, inside an More

by SCRAIG8877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
May 31, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Jeremiah and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 30, 2022

I come to Kenosha as I feel I get better service. I live about 2 miles away from the Gurnee location. I think that says a lot. More

by jealtara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know who took care of me
May 31, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

May 30, 2022

Had small issue with the car, they got me in and corrected the problem quickly. They also went over the car and let me know what services were needed. More

by nightrain6d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Rodney was were able to help, and we hope to see you again!

May 30, 2022

Being from out of town they treated me like a regular customer and fixed my problem More

by daviddevault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

David, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Rodney and our team appreciate your business and hope to see you again soon!

May 30, 2022

Roberto was such a great help in my first car purchase from a dealership. He was kind and informative, thanks so much! More

by Teresaadanko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

Teresa, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

May 29, 2022

After oil change our crv was dripping oil on our driveway and garage floor . Residual oil was not wiped off. As a result of this we had to being the crv back so the tech could properly clean up the bottom of More

by tedneumann326
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Honda of Kenosha responded

Ted, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 28, 2022

It was pretty smooth. I was a little bummed the coffee machine didn’t work More

by MDEBENNETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 28, 2022

Appreciated being able to get our car in quickly and repairs were done in a timely manner More

by jshorlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
356
...