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Honda of Kenosha

Bristol, WI

4.7
5,686 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,686 reviews

December 09, 2021

They were timely and courteous. All work went as planned. Nothing negative regarding the service! More

by fjsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

December 09, 2021

The vehicle was well taken care of and all the service people are friendly, kind, and readily helpful. They explain what they see the problem is and get your permission before performing work and keeps yo More

by ALJONES60061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 09, 2021

I was very happy with the survive on my car and my service agent. Very helpful and a job well done. More

by Dejonge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

December 08, 2021

I’ve come in for a tire light 3 times within a month span and every time I come in I get the service representative in the front. I don’t get friendly service when I come in instead I get the usual what’s wr More

by brandon.roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gina Ruiz
Dec 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, Brandon, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 08, 2021

Jailene, my sales person was great, my issue came in with Jesus is finance. He added an $837 EasyCare “benefit” to my contract without talking to me about it first or even asking me. Very unethical. I had to More

by sarah19875
Recommend Dealer
No
Employees Worked With
Jesus Marti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jailene Ramirez
Dec 25, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, Sarah, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 08, 2021

Service was great , I loved the print out and the way I could see it on my phone . They took the time to check my concerns. Very happy More

by CARR_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 06, 2021

I like coming to Honda in Kenosha. They take good care of me. Thanks so much More

by joywright3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Dec 06, 2021 -

Honda of Kenosha responded

Joy, thhank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2021

They were timely and courteous. All work went as planned. Nothing negative regarding the service! More

by NOTHING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2021

JOE and the team at Honda of Kenosha are always friendly and knowledgeable. They get your repairs done right the first time and in a fast and efficient manner. Thank you for the expertise and care of not on More

by RcgnzALdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie Sutton
Dec 06, 2021 -

Honda of Kenosha responded

It's great to hear that Joe and our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha, we look forward to seeing you again!

December 04, 2021

Excellent service by Sam and the rest of the service team. A later question was answered quickly by Todd the SM. Great job !!! More

by smikesues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

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