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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,686 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,686 reviews

September 23, 2021

Not amazing, unable to estimate the time a common recall repair would take with any accuracy. Poor communication. Slimy feeling sales tactic of providing an unsolicited trade in offer when picking up my veh More

by Unknown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Dressen
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Oct 10, 2021 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 23, 2021

Sales woman (jailene) was very professional and quick to answer questions and offer help and went out of her way to make sure we had a good experience. More

by averygroner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Jailene Ramirez, Mousa Abuhassan
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Sep 24, 2021 -

Honda of Kenosha responded

Avery, Thanks for sharing your thoughts about your experience working with Jailene here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 23, 2021

Quick and Easy. Randy is a nice salesman and knowledgeable with any questions that I had. More

by yrock4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson, Randy Wilson
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Sep 23, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Randy and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 23, 2021

Nice , friendly and pleasant experience I will Nice , friendly and pleasant experience I will definitely come back here for service or anything else I’d need More

by seryogak57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Joe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 22, 2021

Very professional and sell cars it’s very reliable, Also is very knowledgeable on the product More

by ruler777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
Other Employees : Mousa Abuhassan
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Sep 23, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 22, 2021

The service was great and attentive. I was able to get the car I wanted within a decent range of my price point. More

by MNolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Report | Print
Sep 22, 2021 -

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Honda of Kenosha!

September 22, 2021

Great experience! Roberto was amazing and really helped us understand the process. Everyone was knew what they were doing More

by jennalink28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Report | Print
Sep 22, 2021 -

Honda of Kenosha responded

Congratulations on your new vehicle, Jenna! We are so glad that Roberto had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new purchase and we look forward to continuing to serve you in the future!

September 22, 2021

Very nice staff and they were all very helpful. They seem like they like their job. More

by samanthaatkielski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Honda of Kenosha responded

We appreciate your business, Samantha. Thank you for taking the time to share your feedback with us. Our team looks forward to serving you again soon.

September 21, 2021

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
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Sep 22, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 21, 2021

I felt confident in my technician following recommended services needed. My brakes were freshly lubricated in the front and replaced in the back. More

by NIK_BRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2021 -

Honda of Kenosha responded

Thanks, Nik, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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