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Honda of Kenosha

Bristol, WI

4.7
5,746 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,746 reviews

June 24, 2021

Honest, compassionate, helpful, goes beyond what is expected, kind hearted More

by GMMODDES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony (man with dark long beard), Marc Bardi
Jun 24, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us this fantastic review. We appreciate your business and our team looks forward to serving you again soon!

June 23, 2021

I posted a review regarding a faulty airbag repair. I got a response of we are so sorry you had a negative experience. We strive to be better. Your feedback helps to make our service better for the next cust More

by Airbag Recall Fail
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 22, 2021

Good service from Joe. I prefer going to him because he explains things well. More

by salijo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 21, 2021

I went in due to a recall notice and received prompt and friendly service. More

by Laura
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Laura, Thank you for your very kind review. Rodney and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 21, 2021

Never a problem scheduling service work. The staff are very courteous and accurate with the timeline for the service More

by thevaughnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney, Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2021

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me More

by april.cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you, April, for the kind words for Sam in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

June 21, 2021

Marc was very courteous, helpful. And knowledgeable! He provided me with help in getting my car to Kenosha as well as back home to me! More

by kbehm675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Jun 21, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you to make your experience with us a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Jun 21, 2021 -

kbehm675 responded

Thank you for responding to my review of Marc. Honda in Kenosha is lucky to have him as an employee!

June 21, 2021

Good quick service. Very accommodating. Friendly staff. Clean facilities. Will come again More

by bst25dahlke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

June 21, 2021

I was impressed with the service I received from Joe Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. More

by hotnanajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

All was good. No complaints as usual. This survey is too long. More

by nothing2fancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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