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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews
Call Service Center (262) 891-6449

3,031 Reviews of Honda of Kenosha - Service Center

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January 19, 2022

I have always had a good experience. Staff has always been nice & pleasant. Wor is exceptional. More

by pigloverkoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2022 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2022

Efficient, thorough and timely service. The representative took time to hear the issue and ensure it was understood. More

by tjdschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha!

January 17, 2022

Friendly and quick service with attention to detail on other needs my car required in addition to an oil change. More

by miller101192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2022

Took 4 days to gets parts after that things went quickly Rodney keep me informed More

by orso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. We do apologize for the delay. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

January 17, 2022

They were curtious and performed in a timely manner. Highly recommend their service on Honda vehicles. More

by naditz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

January 16, 2022

Service was very good and my driver was courteous. I would recommend this dealership to anyone More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2022 -

Fran responded

Thanks

January 15, 2022

Service was great but waiting for the computer chip for almost 5 months was a nightmare but I do understand. But buying a car with so few miles and having this happen is trying. No extension on warranty " More

by Larjay
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2022 -

Honda of Kenosha responded

Thank you very much for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please let us know if you would like to discuss this further.

January 14, 2022

Did not include my oil change with my leased vehicle like they had in the past. This is my 4th leased vehicle with them. Also did not wash or vacuum my car but put it on the itemized receipt and left their t More

by ecaronti.0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure you can look in computer
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Jan 31, 2022 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 14, 2022

The Service Writer was very professional and did everything he could to keep me informed about the status of my car. More

by BRIANKIJEK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 16, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 13, 2022

Very helpful, informative and friendly. Completed work promptly made experience easy and timely. Thank You More

by tluitze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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