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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,067 Reviews

3,067 Reviews of Honda of Kenosha - Service Center

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February 11, 2022

Didn’t receive anything substantial off on my service needs. Received no car wash do to car wash door was broken. I wasn’t the only one upset about that. Then when I took custody of my car I noticed that More

by rwraimondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Honda of Kenosha responded

Thank you so much for your feedback. We're very sorry that you didn't have the best experience this time and apologize for any inconvenience. We hope you will give us another opportunity to serve you and demonstrate that we can do better!

February 11, 2022

The service that they provided for my vehicle was top notch the day we brought it in. More

by dhawkins40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 10, 2022

they have done a great job and give great service with friendly smile and they are great worker More

by andrea walcot plain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
Feb 11, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

February 10, 2022

Listen to my issues, followed up on them, many thanks to your service manager and techs More

by mrblise
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2022

The service provider (I think it was Jeremy?) was very kind and understanding. He took the time to explain what I needed done to my car in the near future. More

by amerd92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
Feb 09, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Jeremy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2022

The service was quick and the service representative is very polite. I love going here! I would recommend this place to friends and relatives. More

by davisonline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 08, 2022

I got in and out of there sooner than expected. Prices were a little high however. More

by davebornhuetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi, JEREMIAH ROSE
Feb 08, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

February 07, 2022

We had an appointment. My husband had to take off work to come to the appointment. They knew we were coming in for tires. The tires were not ready when we got there. No one told us this. My husband took the More

by katherineannehall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know who it was
Feb 24, 2022 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 07, 2022

Scheduling and arrival were easy and efficient. The service was friendly and they had my car done in the time indicated. More

by MHenschel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2022

Great service for my new vehicle. The staff were friendly and courteous. A Good experience! More

by griswalds05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

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