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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,088 Reviews

3,088 Reviews of Honda of Kenosha - Service Center

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November 17, 2021

The first part they put in failed so it took over the weekend to fix. More

by virginia92fiocchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
Nov 18, 2021 -

Honda of Kenosha responded

Virginia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 17, 2021

Great service very clean waiting area with coffee tv and WiFi. Very easy to schedule service. Thank you.. More

by LFM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2021

One of my best experiences. The process to check in was efficient. Waited at the dealership and the duration was very reasonable for the work being performed. Turned out to be quicker than I expected. A More

by gsteplyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

November 16, 2021

I received great service at the dealership very professional and friendly got vehicle backed iwhen promised More

by julybug26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 15, 2021

Always ask for Joe V because he delivers exceptional service each time. He makes the process smooth and follows through. It is worth the drive from across the border to Kenosha. More

by Natti G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Honda of Kenosha responded

Natti, It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

November 14, 2021

Always fit me in when I have urgent problems, great service upfront people who make sure I’m checked in quickly, nice safe place to wait, quick detailed service & a cleanly washed car in the end. More

by growto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
Nov 14, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 13, 2021

Thank you Joe for the excellent service. You went over the top to help me More

by berger6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Honda of Kenosha responded

We appreciate your business, Joe and our team looks forward to serving you again soon!

November 12, 2021

Joe Valente is a solid employee for Honda in Bristol, Wisc. We were pleased yesterday. More

by jcr53142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 12, 2021

Called for an appointment and got one for the next day. Arrived on time. Got in and out in less than an hour and a half. Thank you. More

by Janiselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

November 12, 2021

Individual that helped me for my appointment I felt was not personable and rude on both the phone and in person. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Amy
Nov 30, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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