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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,087 Reviews

3,087 Reviews of Honda of Kenosha - Service Center

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October 15, 2021

Customer service with Rodney Parker was excellent! Lots of customers and Rodney was professional! So far my car is driving well. More

by lcooper22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Honda of Kenosha responded

Thank you for your review and kind words for Rodney! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

October 15, 2021

Honda of Kenosha is very organized and efficient. Work was done fast and with great communication. More

by BAW13
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 13, 2021

Great experience with Sam!! He was supper friendly and answer all of my question. Excellent service!!! More

by ALEERAAM.NAAVARRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2021

Appointment was quick for what I was there for!very accommodating at letting me reschedule to an hour later than originally scheduled! More

by Marty.denten
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
Oct 13, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you, Marty. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2021

I think your customer care is great.They handled the I think your customer care is great. They handled the equipment problem and got me out in time for my appointment More

by m.h.delmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 12, 2021

Great service as always. Appreciate how quickly the problem was diagnosed and resolved, as well as the shuttle service provided to and from my home. So convenient! More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 12, 2021

Expensive. 46.00 for oil change … Honda in gurnee charges me 30.00 . And they wanted me to pay 160.00 to check a shake in my breaks . What’s the point of having extended warranty then ? More

by Goddess83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Oct 29, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 11, 2021

Brought car for oil change and tire rotation.They didn’t Brought car for oil change and tire rotation. They didn’t change oil as it was dirty. They did let us get oil changed again. Manager said oil will More

by manyh20s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 11, 2021

Great service great service writer as always Honda of Great service great service writer as always Honda of Kenosha gives customer service including shuttle More

by mp041550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

October 11, 2021

Friendly. Personable. Efficient. Caring. On time. Very clean service center. Service agent was awesome. Also checked to make sure my vehicle was up to date on all services and informed me as to what servi More

by breeves2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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