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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,035 Reviews

3,035 Reviews of Honda of Kenosha - Service Center

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September 15, 2021

I was very pleased with the service and the short time it took them. I always try to keep my car 🚙 in tip top conditioned and Honda of Kenosha helps me More

by rollsroyce177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2021

They are polite, informed and punctual. They really tried to find me a suitable car similar to a Honda Fit but could not find a used one for me More

by gertchmielinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Honda of Kenosha responded

It's great to hear that Joe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 14, 2021

Service center does a good job getting u in and out. I have purchased at least 14 cars from Honda of Kenosha. Tried to buy a new ridgeline and u guys didn’t budge on price. Went over to Honda in gurnee an More

by misterlucente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Quick in quick out knowledgeable and friendly staff. Took care of recalls, ended up replacing parts. Trustworthy and will use again More

by kanovak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Rodney and our team appreciate your business and hope to see you again soon!

September 14, 2021

The dealership was clean and efficient. I didn’t have to wait long to be greeted and helped. More

by jandrews12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Todd, Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 14, 2021

Service was done quickly with explanations of what needs to be done and what needs to be taken care of during the next visit. More

by Aweis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Aweis, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2021

The service writers try there hardest to sell you unnecessary services. Absolutely no customer service at all. They do not return phone calls and when you get a service writer on the phone they are v More

by rtmarsh.14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
Oct 01, 2021 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 14, 2021

Great customer service and took car of everything my car needed. We always choose Honda of Kenosha More

by teri1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 14, 2021

The service department did a fantastic job. They were very knowledgeable. I will be back More

by miah1926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 14, 2021

They were on time, very clean and professional. Helped me set up my next appointment 😊 More

by rjyakman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don don’t remember … but he lives in Illinois
Sep 14, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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