3,036 Reviews of Honda of Kenosha - Service Center
great job! service department was professional in every way. I would recommend others to this service department for everything. I also liked that my car got a car wash. way. I would recommend others to this service department for everything. I also liked that my car got a car wash. More
It's a good dealership. The service is good and dependable. I appreciate the car wash and the print out of services done and the multi point check and results. All in all everything was satisfacto dependable. I appreciate the car wash and the print out of services done and the multi point check and results. All in all everything was satisfactory. More
Unsatisfied with your customer service. Very unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I w unprofessional. Emailed by car was ready when to the desk waited 10 minutes while the guy was doing something not real sure what he was doing. I was standing at the desk. Kept working. Then had my email wrong. Not happy More
Had a great experience workers had great customer service. I really appreciated how the original guy who was helping me informed me that someone else would be assisting me before he left. service. I really appreciated how the original guy who was helping me informed me that someone else would be assisting me before he left. More
Staff was welcoming and friendly. I did not have to wait to be checked in and my service needs were attended to in a timely manner. to be checked in and my service needs were attended to in a timely manner. More
Great service, easy to get to, service advisors really know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on t know their stuff. I was quoted a price what my service would be and they were only off by about two dollars. I know the work will always be done on time and they will use Honda parts More
I have commented more than once about the way the day went concerning the sale of and purchase of our Honda cars. I would also like to state now that I have had the new car for a week or so, that. I’m went concerning the sale of and purchase of our Honda cars. I would also like to state now that I have had the new car for a week or so, that. I’m pleased with the changes I made and the new car I now own. Thank you. More
Excellent thorough service completed at cost and time quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. quoted. Documented work to be considered in the future with no pressure to complete now. Will continue using for future service work. More
Had an ad for a $33 oil change. In the add it says everything that included. Got to the service area. 15% charge for tax and “shop supplies”. Now the sales tax there is 5%. So 10% for what? Towels? $3 everything that included. Got to the service area. 15% charge for tax and “shop supplies”. Now the sales tax there is 5%. So 10% for what? Towels? $3.30 for shop towels? Did they use two rolls? I can only imagine what more expensive fixes like breaks would be. Never coming back More
Technicians break parts for your vehicle while in service and expect you to pay for damages caused by them. Took my brand new vehicle for an oil change and tire rotation. And they told me somebody who touche and expect you to pay for damages caused by them. Took my brand new vehicle for an oil change and tire rotation. And they told me somebody who touched the car prior to them broke a wheel bolt nut. I agreed to pay an extra $30. When I picked up my vehicle the paperwork clearly states that the wheel bolt nut broke WHILE they were doing the rotation and still decided to charge me for something that was caused by them. They lied to me just to pay the replacement of the bolt nut. They should realize the damage was on them and should’ve never charged me for something like that. I wonder how many ppl they do this to. More