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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,083 Reviews

3,083 Reviews of Honda of Kenosha - Service Center

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September 01, 2021

I feel very good with having my service done at Honda if Kenosha. I don’t feel that unnecessary work is pushed on me and while nobody wants to pay for maintenance it sure beats a new car payment! More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Courtesy Ride Driver
Sep 02, 2021 -

Honda of Kenosha responded

Ray, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 01, 2021

I was pleased to get squeezed in for a service I requested online that you could not request for. They were very accommodating, however a normal service tops off your fluids. Mine were not. I have n More

by makjenks.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us knhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue?showPosted=True#ow.

September 01, 2021

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 01, 2021

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 31, 2021

We needed a software update on our van as it was running with hesitation when accelerating. They took the time to double check what the issue was and serviced it immediately. The team members and reps wer More

by Christine B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Honda of Kenosha responded

Thank you, Christine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2021

Excellent friendly service. Warmly welcomed and taken care of. This is where you go to get service from the best. Honda kenosha is the best More

by Jbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2021

They admitted to what they did wrong and they fix the problem. Once they knew about my situation they fit me in right away and gave me a rental. Very professional and good work More

by Kathyedwards2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Kathy, It's great to hear that Todd was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

August 28, 2021

The service I have received so far had been very nice. The staff has been helpful and had kept me updated on the appointment and when the car was done More

by HILLMA54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

August 27, 2021

The work was done in a reasonable amount of time. More

by Rosalind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 27, 2021

Some of the maintenance items are excessive with the frequency of it and with better products they could be placed at bigger mileage increments. Rear differential fluid every 15k is silly but to keep th More

by the8thtry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We truly appreciate your business and hope to see you again!

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