Honda of Kenosha - Service Center

Great support and knowledgeable staff. Todd is a great ambassador for Honda. Congrats on having Todd on your team. I had a good customer experience ambassador for Honda. Congrats on having Todd on your team. I had a good customer experience More

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious that nothing had been done to the leather interior More

Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was wasted. More

Service was great, the only issue I had was the oil change sticker/oil life for my car was not updated to the correct mileage. change sticker/oil life for my car was not updated to the correct mileage. More

Sam was very helpful and courteous. I appreciated his kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic kind demeanor and patience with my questions. The service was done in a timely manner and communication was fantastic More

I was very aggravated bc I originally made my appointment for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT ce for Tuesday 8/3, but when I arrived & the rep was checking me in he said that I wasn’t eligible for the complimentary oil change bc my car was NOT certified pre-owned. He gave me a sheet of paper with my Vin # & it stated Not certified. I paid extra for it to be certified when I bought it. He told me that I would have to speak with the salesman or finance manager, but they aren’t in until 9 am & it was only 7:15. So I rescheduled for Friday. When I arrived at work I checked my glove box & had a card stating it was certified pre-owned. Very confused I looked at the Vin #s & noticed that the sheet he gave me & the # on the card were different. I then checked the actual one on my car & it was not the one that the rep gave me on the sheet. I called the rep & he apologized & said he must have made a mistake copying & pasting in the computer. I understand that there are mistakes, but I was not happy bc I had to go another day & get up early More

Was able to get in quickly for an oil change, which was appreciated. This service along with recommended maintenance was completed without much of a wait. Everyone was helpful and courteous throughout the appreciated. This service along with recommended maintenance was completed without much of a wait. Everyone was helpful and courteous throughout the whole process. More

Great service and nice front desk people. Maybe needs more service help as I had to wait 2 weeks for an oil change on a Saturday. more service help as I had to wait 2 weeks for an oil change on a Saturday. More

My work was done well and they did a great job washing my car. I recommend Honda of Kenosha to anyone looking for a great service experience. car. I recommend Honda of Kenosha to anyone looking for a great service experience. More

Pleasant and fast service. Sam in Service department was really efficient. He updated me on my service while I waited. Make experience painless and quick. really efficient. He updated me on my service while I waited. Make experience painless and quick. More