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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,087 Reviews

3,087 Reviews of Honda of Kenosha - Service Center

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August 09, 2021

Thank you for the awesome incredible service. Your service and service guys are great! Much appreciated. Very efficient and thank you for taking care of me so well More

by pamela.pozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2021

They are always helpful, take the time to explain what is needed and go the extra mile. All of the staff are friendly and responsive. More

by msnead88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Honda of Kenosha responded

Thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 06, 2021

They provide Quick service. And was Informative. I did find some dirty areas from mechanics hands after I picked it. Work was done promptly. I feel prices run a little high More

by bonitabsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 06, 2021

I love how welcoming and friendly the staff is! It’s also very clean inside and has a comfy waiting area! My oil change was pretty fast as well! Thanks Honda! 😄 More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 06, 2021

Superior customer service. I observed the rep working with a challenging customer. The rep handled it well. The customer no longer wanted to speak to the manager. Great skill!!! More

by druffolo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 06, 2021

Not pleased with flippant and uninformed responses to my pilot service questions from the Service liason regarding Collision Mitigation Breaking System and Engine idle off system. More

by pweyhrich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 06, 2021

It was real easy to make the on line appointment. They took care of me and my car upon arrival. The work was done quickly. More

by dnyberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Aug 06, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 06, 2021

Rodney is very competent and his ability to understand my needs and concerns is a rare attribute and greatly appreciated. A natural "customer service" personality. More

by gballering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Rodney and our team. We're glad to hear we delivered such a great experience!

August 06, 2021

The service I received was quick and the work was very well done. I was kept informed and the price I was quoted was fair. More

by wscw966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Aug 06, 2021 -

Honda of Kenosha responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

August 05, 2021

Friendly customer service uses automated texts to keep in contact (just don’t expect a response if you ask a question). Only issue was, after spending over $2k on repairs/maintenance, one would expect them t More

by pat.gearhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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