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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,033 Reviews

3,033 Reviews of Honda of Kenosha - Service Center

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July 01, 2021

The service center and particularly Amy were very helpful. Though i will say that the used car manager supposedly denied some work to look at a noise when in park and to update the head end unit (not More

by philip.paxton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy in Service
Jul 01, 2021 -

Honda of Kenosha responded

Philip, thank you for sharing your thoughts about your experience with Amy and our service team here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

July 01, 2021

All good. Everyone was nice there. No issues, I would go again. Very close to me and I would go again. Thank you again. Ty More

by drums114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Jul 01, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

July 01, 2021

I love dealing with Honda they make sure that everything is done on time and ready to go. They make sure you're pleased with there service More

by TRICEY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Jul 01, 2021 -

TRICEY46 responded

Thank you for your service!

June 30, 2021

The dealership staff are always busy but they try to listen and serve you efficiently. More

by vergaranoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Jul 01, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We appreciate your business here at Honda of Kenosha.

June 28, 2021

Service completely as expected. Timely completion. Very professional service department staff. More

by JMASI1
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words for Ritchie, Rodney and our service team. We appreciate you taking the time to leave us this wonderful feedback!

June 28, 2021

Amazing!!! This is the first time in 6 years the tire pressure warning light did not come on 10 miles down the road after having the tire rotation performed. 🤗 More

by joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

It's great to hear that Rodney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

June 28, 2021

Joe Valente made sure my car was serviced and he was very handy and did a great job!! Wonderful costumer service. - Marlene Meeks More

by www.mommeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Marlene, Thanks for sharing your thoughts about your experience working with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 28, 2021

Good service done on time & recommended other items to be fixed such as tire rotation. More

by balabagno11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

June 28, 2021

Found the service advisor to be condescending. Also,I was advised I was no longer eligible for the shuttle because I was a mile and a half past the 10 mile mark.Had to make arrangements for a ride at the More

by s.mo73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Jul 15, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 28, 2021

Excellent service. Look forward to visiting your company in the future. More

by cjack226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

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