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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,088 Reviews

3,088 Reviews of Honda of Kenosha - Service Center

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July 27, 2021

Car had a recall of the cvt transmission. I made an appointment and the dealer tested the transmission to see if it had failed. The transmission passed. Test took 1 hour More

by kenmar0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

July 27, 2021

Greeting me as soon as I came in told me to leave keys In car than step inside and was attended right away very polite and oil change was done fast and explain my cart follow up throughly More

by twisted2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
Jul 27, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2021

Friendly without being fawning. Punctual with all work performed as promised. Clean waiting area room where I could read a book undisturbed as the work was undertaken. More

by BMACHADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Rodney and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 26, 2021

I am very pleased with all the kind knowledgeable people who are willing to go the extra mile to help thank you so much amy More

by steffaniemartin1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Jul 26, 2021 -

Honda of Kenosha responded

Steffanie, We appreciate your business and our team looks forward to serving you again soon!

July 26, 2021

You have kept my car in tip top condition since I bought it from you in 2012. Joe Valente has been most helpful in keeping it maintained. More

by pstulgin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Honda of Kenosha responded

It's great to hear that Joe was able to help maintain your vehicle. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

July 26, 2021

Honda Kenosha folks are very professional and courteous. The work on car has always been good. And The Shuttle service is very convenient and really, really, great! More

by jdresen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2021

I have never had a problem with kenosha Honda…they have always been very accommodating to me, can’t thank them enough! Thank you very much!!! More

by mkjones2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 24, 2021

Wonderful service. Friendly people. Car runs well. Would have my car serviced at Honda of Kenosha every time it needs service. Thank you for your special service. More

by Endwendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maresh
Jul 24, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 24, 2021

Very costly and recommended additional service that is often unneeded. Time estimates are rarely met. Everyone is friendly, I just struggle with the extra costs and time. More

by moldenht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Waddell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

July 23, 2021

I always deal with Joe When I bring my car in. He’s is always extremely friendly and listens to my needs regarding my vehicle and always gives me a fair price on my serviced vehicle. More

by dawnnicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear that Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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