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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,032 Reviews
Call Service Center (262) 891-6449

3,032 Reviews of Honda of Kenosha - Service Center

Sort by
June 24, 2021

Always very helpful and willing to do what is best for customer More

by terri.j.crangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
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Jun 25, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Terri! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2021

Always nice to know Honda of Kenosha takes great care of my CR-V. When it’s time to get a new car, Honda of Kenosha is at the top of my list. More

by ocforhills0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Report | Print
Jun 25, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience. We'll keep taking excellent care of your CR-V, and we look forward to helping you choose your next vehicle when the time comes!

June 22, 2021

Good service from Joe. I prefer going to him because he explains things well. More

by salijo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Joe here at Honda of Kenosha. We appreciate your business and hope to see you again soon!

June 21, 2021

Never a problem scheduling service work. The staff are very courteous and accurate with the timeline for the service More

by thevaughnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney, Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 21, 2021

I went in due to a recall notice and received prompt and friendly service. More

by Laura
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

Laura, Thank you for your very kind review. Rodney and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

June 21, 2021

Felt unwelcomed. Was made to feel like I was clueless and didn't know what I was talking about. I will never return here. More

by mocampo2222
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know
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Jul 08, 2021 -

Honda of Kenosha responded

Thank you for bringing this to our attention. While we're disappointed to hear that your visit did not reflect our high standards for customer service, we appreciate your feedback as it allows us to learn and make improvements. Please don't hesitate to reach out to us directly if you would be willing to share some more detail or if there is anything we can do to turn this around for you.

June 21, 2021

All was good. No complaints as usual. This survey is too long. More

by nothing2fancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2021

I was impressed with the service I received from Joe Velenti. He was courteous and helpful. I would hope to deal with Joe the next time I require service. More

by hotnanajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2021

Marc was very courteous, helpful. And knowledgeable! He provided me with help in getting my car to Kenosha as well as back home to me! More

by kbehm675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you to make your experience with us a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

Jun 21, 2021 -

kbehm675 responded

Thank you for responding to my review of Marc. Honda in Kenosha is lucky to have him as an employee!

June 21, 2021

I worked with Sam Waddell. He was so kind. This is my first time bringing my car in. Usually car appointments are a nuisance, but Sam made everything so easy! And I just really appreciated how he made me More

by april.cardinal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2021 -

Honda of Kenosha responded

Thank you, April, for the kind words for Sam in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

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