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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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April 07, 2021

Great experience. Joe was very helpful and explained everything that I asked him to. I felt very comfortable there. Very happy with the speed of the service also. More

by Rode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 07, 2021

Was advised by dealer to bring in car twice for axel recall. Outcome was the same both times. 2nd appt was unnecessary and a waste of time. More

by Len
Recommend Dealer
No
Employees Worked With
Marc Bardi
Apr 07, 2021 -

Honda of Kenosha responded

I had spoken with you yesterday and apologized for the confusion over this. Was there more i could have done for you? feel free to contact myself at 262-891-6300. Thank you in advance for your time.

April 07, 2021

Professional and friendly service. Gina always makes time for my service needs. Gives good recommendations for future service needs so I can be prepared for future visits. More

by perry750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Ruiz
Apr 08, 2021 -

Honda of Kenosha responded

Perry, Thank you for taking the time to share your thoughts on working with Gina and our team. We're glad to hear we delivered such a great experience!

April 07, 2021

Very efficient and easy to work with. We love the auto butler feature. It is easy to got an appointment. The dealership is always very clean. More

by SUE.ROB45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

April 06, 2021

Very nice people to work with. I always take my car here and enjoy great service I get there. Service cars are nice as well. More

by sparker7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Apr 06, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 06, 2021

Great advisors. Just when I needed service I felt like they priced me pretty high when I didn’t need certain parts replaced. Great place tho More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Apr 06, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

April 03, 2021

Had my car service for oil.chsnge and brake pad changed, it was detailed, I just wish that they let me know ASAP when they find something else that needs to be done so I don't need to wait another hour or s More

by cataloniaca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

We appreciate your business and Sam and our team looks forward to serving you again soon!

April 03, 2021

Reason why I gave you a five star on the price because it was a recall it was free so it was free to me Joe was outstanding. Also the work being done was done under the time limit that you told me it would t More

by vic.mchugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Vic, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and our team, and we look forward to working with you again.

April 02, 2021

Sam the service advisor is very helpful. He truly cares about you and what is needed to keep your vehicle in great shape! I would highly recommend him and Honda of Kenosha! More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Honda of Kenosha responded

Eric, Thank you for your very kind review. Sam and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

April 02, 2021

Always bring my car back here where I bought it. Dave city’s was a great sales person and Mark in the service dept. was polite and knowledgeable. Good team More

by regram114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 04, 2021 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. Marc and our service team appreciate your business and hope to see you again soon!

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