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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,011 Reviews

3,011 Reviews of Honda of Kenosha - Service Center

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April 22, 2025

Great. Sam was super helpful. Accommodated my schedule and kept me Updated. On time. Helpful. Friendly. More

by natalieannemichelson
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 22, 2025 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 21, 2025

So bad for service Hey, I went to the dealership this week about an issue with my 2025 CRV. As soon as I go above 60/65 mph, there’s an air sound that starts on passenger side, like it’s starts blowing i More

by sanmaung1097
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Apr 24, 2025 -

Honda of Kenosha responded

San, we're sorry to hear about your experience. We would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 21, 2025

Spectacular service Joe is knowledgeable and worked with me. He literally thought me how some of the things work so I don't neglect the service the next time More

by aissetu
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Valente
Apr 21, 2025 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 19, 2025

Good service , friendly people pedro contreras, and Marcos Fast service, friendly environment ,experienced mecánics they know what they are doing. More

by Francisca contreras
Recommend Dealer
Yes
Employees Worked With
Mecanic
Apr 20, 2025 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 19, 2025

The service department is great! The salesman’s are always friendly when they’re also More

by dsecler760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 18, 2025

Kevin did a great job. I’ll definitely ask for him again. Tell the owner that the extra charge to pay with credit card is terrible. More

by gorefamily6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Zatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Honda of Kenosha responded

Thank you for your review! It's great to hear that Kevin provided you with excellent customer service. We sincerely appreciate your business and hope to see you again!

April 18, 2025

I came in for an oil change and I appreaciated that Service Writer Sam Waddell did not pressure me into paying for additional service I didn’t ask for. More

by dkohlerone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

This service department has good service and courteous people. The waiting room is big and comfortable. More

by Cpalmer007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2025

Great service department. Very courteous and professional. Loaner was provided due to length of service. More

by dhfual767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

April 16, 2025

Extremely disappointed with 3% added to charges for credit cards. I will only return if absolutely necessary. More

by Kay Neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Honda of Kenosha responded

Kay, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.