Honda of Kenosha - Service Center

They were very patient and courteous to me. I left there laughing. Also, they gave me the heads up on future services. Thank you. I left there laughing. Also, they gave me the heads up on future services. Thank you. More

Great service ! Done at the time that was estimated. Will highly recommend receiving care service. Done at the time that was estimated. Will highly recommend receiving care service. More

Had gotten an oil change like i do every few months, and got told my heat shield was falling off but only because Honda was the one at fault. They tried to tell me they told me about it before they started got told my heat shield was falling off but only because Honda was the one at fault. They tried to tell me they told me about it before they started the oil change but did not, and their way of “ fixing it “ was to zip tie it back to my car and give me a free oil change when it was clearly their fault. I’ve never had it fall off or any issues until they did my oil change. More

I had 2nd opinion on your repair recommendations, only 3 items needed to be repaired.Front bearings,struts,calipers,etc did not items needed to be repaired.Front bearings,struts,calipers,etc did not More

Wait time are long, should offer loaners, repairs overpriced, did not replace pull change sticker, did not check air on tires. overpriced, did not replace pull change sticker, did not check air on tires. More

Dealership and service writer recommended numerous unnecessary repairs. Many of the recommended repairs had previously already been performed on the vehicle. One key item of note. During a test drive unnecessary repairs. Many of the recommended repairs had previously already been performed on the vehicle. One key item of note. During a test drive of the vehicle. It was observed that the vehicle was making an unknown dinging noise. When given the estimate there was a $350 fee recommended for diagnosing the issue. I declined that service and when I picked up the vehicle verified that this unknown dinging noise was a door alarm. I opened and properly closed the door. It was no longer there. Total almost $9000 in maintenance and repairs were recommended. In reality the vehicle only required approximately $1500 in necessary repairs to get it running and driving properly and safely again. I would assume that anyone without knowledge of vehicle maintenance or repairs regularly gets ripped off by this place.. More

I've gone to this dealership for service of my Hondas over several years now. The value and piece-of-mind I get from their service is unmatched. I've worked with at least 3 of their service advisors an over several years now. The value and piece-of-mind I get from their service is unmatched. I've worked with at least 3 of their service advisors and all have been competent. I highly recommend HoK to anyone who's looking to build a lifelong partnership with the people who service their cars. More

Rodney is always efficient and professional. I believe he has my best interest in mind when dealing with any car issues. I believe he has my best interest in mind when dealing with any car issues. More

The people and facility are second to none, everytime! I actually look forward to going each time scheduled maintenance is due. I actually look forward to going each time scheduled maintenance is due. More

Very pleased with the service. The prices have been fair. Joe does an excellent job. The prices have been fair. Joe does an excellent job. More