Honda of Kenosha - Service Center

The service department is great! The salesman’s are always friendly when they’re also The salesman’s are always friendly when they’re also More

Good service , friendly people pedro contreras, and Marcos Fast service, friendly environment ,experienced mecánics they know what they are doing. Marcos Fast service, friendly environment ,experienced mecánics they know what they are doing. More

I came in for an oil change and I appreaciated that Service Writer Sam Waddell did not pressure me into paying for additional service I didn’t ask for. Service Writer Sam Waddell did not pressure me into paying for additional service I didn’t ask for. More

Kevin did a great job. I’ll definitely ask for him again. Tell the owner that the extra charge to pay with credit card is terrible. I’ll definitely ask for him again. Tell the owner that the extra charge to pay with credit card is terrible. More

Extremely disappointed with 3% added to charges for credit cards. I will only return if absolutely necessary. credit cards. I will only return if absolutely necessary. More

This service department has good service and courteous people. The waiting room is big and comfortable. people. The waiting room is big and comfortable. More

Great service department. Very courteous and professional. Loaner was provided due to length of service. Very courteous and professional. Loaner was provided due to length of service. More

They do a thorough inspection on each car brought in and provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail provide an objective evaluation and categorization of needed repairs. When the list is long for an older car, it can be daunting, so some more detail or guidance on choosing what to get repaired would be helpful, especially when dealer prices are premium for repairs. The waiting area is comfortable and courtesy shuttle is available. More

I stopped in without an appointment because I discovered a large screw in my tire. Joe was very helpful as always. The bad news is the tire needed to be replaced. The great news is they had the tire in stoc a large screw in my tire. Joe was very helpful as always. The bad news is the tire needed to be replaced. The great news is they had the tire in stock. After a short wait I was on my way with a brand new tire. A side comment about Honda in general. I wish Honda would upgrade their service computer software to better track warranties on vehicles. Over the years I have had work done at three different Honda dealers. None of them have had easy access to warranty information. The information is there, but the service writers have to dig for it. You, the customer, need to know what repairs should be covered. I almost paid $300+ for the replacement tire. But after digging, we determined the tire was covered and I did not pay anything for the tire replacement. More

I was ripped off. The service required no parts, only labor, and it took less than two hours to fix it, and I was charged over $700. The service required no parts, only labor, and it took less than two hours to fix it, and I was charged over $700. More