Honda of Lisle

Great experience at Honda of Lisle. We came to Honda of Lisle to purchase a used car for our teenagers. We wanted a good car, hence the reason why we were shopping for a Honda, and we h We came to Honda of Lisle to purchase a used car for our teenagers. We wanted a good car, hence the reason why we were shopping for a Honda, and we had a certain price point in mind. We were looking for a durable, reliable, good quality car for the kids, but price was also very important to us. JP was very nice, helpful and worked with us to find just the right car. There were only one or two cars in the lot that met our price point. He also pointed out that leasing a car may be an option for us, something that we did not think of. We settled on the 2014 Honda Civic that JP referred us to. Honda also offered us more for our trade in than CarMax, (which really surprised JP) and that was also another big reason why we purchased from Honda of Lisle. We are happy with our purchase and with the service we received from JP and from Brad. Brad Mitchell was very helpful in explaining the financing details to us. The only problem with the sales process was the time we had to wait in the waiting area to go through the purchase process. We were there between 2 and 3 hours. We understand JP was working with another customer, which is not a problem. He is a personable salesman. We just thought something else could have been done for us by the dealership to move the sales process along for us, while JP was busy with the other customer, so we didn't spend so much time just waiting around. Thank you, Lynn, Matt and Rachel Goff More

Easy as Pie Enjoyed the experience and the vehicle. I hope to keep this SUV for a long time. Keep up the great work. It is great to be driving a Honda again. Enjoyed the experience and the vehicle. I hope to keep this SUV for a long time. Keep up the great work. It is great to be driving a Honda again. More

Loyalty Overall my experience with Honda has been very efficient and productive over the past three years! Honda truly understands their customers. I would re Overall my experience with Honda has been very efficient and productive over the past three years! Honda truly understands their customers. I would recommend this dealership to friends and family. More

Great experience We didn’t want a pushy sales representative. Tina was knowledgeable and talked about the differences between the model years. Bob was helpful with the We didn’t want a pushy sales representative. Tina was knowledgeable and talked about the differences between the model years. Bob was helpful with the financing. The whole experience was pleasant versus our past experience at other dealers. More

Trade in for new car Overall it was a smooth process to trade in our van and update to a new one. Henrietta initially reached out to us via email indicating they were int Overall it was a smooth process to trade in our van and update to a new one. Henrietta initially reached out to us via email indicating they were interested in a trade in. She didn't respond to my two replies, which garnered the low review. Eventually we ended up connected with Mary and things improved from there. She was very responsive and got us in timely. Bill was great and drove to another dealer to get the particular van we wanted. Our only complaint really was a weak handshake - it's an important impression! Shawn was great - made the final closing process quick and fun. He even remembered us from our last car! More

Happy to be able to keep my business in my community. The service has been great. Before I started coming here, I bought a Honda and another dealership, but decided to bring it here for service since it The service has been great. Before I started coming here, I bought a Honda and another dealership, but decided to bring it here for service since it was a much better experience. Today's visit was to buy my second car from this dealership and to bring my other car in for service. More

All staff polite and welcoming Obviously a very busy dealership and I talked to a few people who had purchased more than one vehicle there. Another influencing factor was the parti Obviously a very busy dealership and I talked to a few people who had purchased more than one vehicle there. Another influencing factor was the participation in the Costco auto ptogram. Salesperson interested in helping me to make the best choice for me. More

Easy car buying I had been internet shopping for about a week. Honda of Lisle had the best price on an Odyssey. Went in test drove the car and bought it the same day. I had been internet shopping for about a week. Honda of Lisle had the best price on an Odyssey. Went in test drove the car and bought it the same day. More

Great Experience Working with Heri was great, easiest car buying experience I've ever had! No hastle and a great price, definitely recommend within with Heri Gaytan! Working with Heri was great, easiest car buying experience I've ever had! No hastle and a great price, definitely recommend within with Heri Gaytan! More

Excellent Mr. Heger was very informative, pleasant, professional and very patient with our questions. My husband and I were very pleased with his service. Woul Mr. Heger was very informative, pleasant, professional and very patient with our questions. My husband and I were very pleased with his service. Would highly recommend him to friends and family. Thank you for the amazing experience Scott Heger! Luz and Jason Combes More