Honda of Ocala

Amazingly professional and courteous We were on a cruise and had parked our Honda at the Miami Cruise Terminal parking garage when, after a fabulous 10 days at sea, we got in the car and We were on a cruise and had parked our Honda at the Miami Cruise Terminal parking garage when, after a fabulous 10 days at sea, we got in the car and had great difficulty in getting the engine to turn over. The battery finally responded and we were able to drive out; we had planned to stay overnight on our way home to Pensacola in Ocala and I decided it would be a good idea to have it checked out before we drove on home, as it had happened again when we stopped for lunch. I drove in and explained my plight to the Service Advisor, Amy Eaton, and she could not have been more professional and accommodating and assured me the job should not take much more than about an hour. That is about exactly what it did take, and it turned out that the battery was dead and could have caused all manner of difficulty on our way home had we not stopped at this dealership. This is the kind of service which definitely gets customers back and I would certainly deal with them if we lived there! The entire experience was as pleasant as it could have possibly been under the circumstances, and I note, once again, my special thanks to Amy Eaton for her courtesies. Jim George More

xxxxxxxxxxx me the whole time - never really wanted to sell Tried to buy a used car for Export. NEVER EVEN TRY THAT AT THIS DEALERSHIP ! It generated $1600 cost upfront, got a signed agreement, sent a check Tried to buy a used car for Export. NEVER EVEN TRY THAT AT THIS DEALERSHIP ! It generated $1600 cost upfront, got a signed agreement, sent a check in time - but they sold it to a local.....was faster. What was that ? ----definetely not a glimpse of professionality. Very costly contact. More

Best Honda dealership in FL. Service dept is and always is #1 because of Doug McKee who has been there for over 10 years. Thanks Doug for taking great care of me all the years. Mike L is #1 because of Doug McKee who has been there for over 10 years. Thanks Doug for taking great care of me all the years. Mike L More

Good experience, refreshing After a very disappointing experience with another Central Florida dealership, decided to try Honda of Ocala. Alex was extremely friendly, profession After a very disappointing experience with another Central Florida dealership, decided to try Honda of Ocala. Alex was extremely friendly, professional, helpful. He made sure I understood the vehicle, tweaked accessories, and assured me he would help with any questions. It was worth the extra few miles to work with a dealership that I believe is honest & sincere. More

Frank made this the best car buying experience We have ever had. Honesty, sincerity, professionalism made working with him wonderful. Thank you Frank for all your help. ever had. Honesty, sincerity, professionalism made working with him wonderful. Thank you Frank for all your help. More

Everyone was super friendly, welcoming, and helpful! They made sure I was completely satisfied with my purchase and I couldn’t be happier with my car! made sure I was completely satisfied with my purchase and I couldn’t be happier with my car! More

I worked with John Simms on line and was able to work a deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over deal to trade in my 2019 Odyssey LX for a 2020 Olyssey EXL. When I came in Frank D. Maiorino was able to quickly complete the paperwork and go over the operation of the vehicle with me. It was a pleasant experience. This is my 4th Odyssey EXL. More

Ryan is top notch. This is the 2nd vehicle we have purchased from Honda of Ocala and Ryan was the man who took care of us each time. Give him a raise. purchased from Honda of Ocala and Ryan was the man who took care of us each time. Give him a raise. More

On the positive side for this visit, Alex Bowers continues to be THE BEST !!! and, frankly, is THE reason I return to Honda of Ocala. Knowledgeable, courteous, efficient, and quite the deal maker continues to be THE BEST !!! and, frankly, is THE reason I return to Honda of Ocala. Knowledgeable, courteous, efficient, and quite the deal maker, besides being just a nice man!. And, the changes I've noticed in the prior overall aggressiveness I have experienced in this dealership has improved for the good, in my opinion. It used to feel like a pirhanna feeding frenzy when you walked in the door, and Heaven Help You if you were Female …!!!! From my previous visits …the Service Dept has even improved its processes, much more efficient and friendly …. but on the negative side, the movies have not improved. Light-hearted, family oriented would surely seem more interesting to a diverse group of patrons than the rough/tumble, kill-them-all flicks. Ick !! The gal in the café will never win a Miss Congeniality award, to be sure... and the sandwich bread was stale. Oh well. Over the past 3 years, I would say you all went from a rating of below 2 to above 4, and soon will be a 5 I know 1111 More

VERY GOOD SERVICE, HELP YOU WITH THE QUESTIONS OR PROBLEMS YOU MIGHT HAVE ONLY 14 WORDS BUT WHAT MORE CAN I SAY. THANK YOU VERY MUCH- SERVICE, HELP YOU WITH THE QUESTIONS OR PROBLEMS YOU MIGHT HAVE ONLY 14 WORDS BUT WHAT MORE CAN I SAY. THANK YOU VERY MUCH- More