Honda of Staten Island

When I arrived Thomas Cacace took all my information and gave me an estimate on the time it would take to accomplish the repairs and he was very accurate. He also kept me up to date on what the problem was gave me an estimate on the time it would take to accomplish the repairs and he was very accurate. He also kept me up to date on what the problem was and what it would take to repair. He was a pleasure to deal with More

I have always been satisfied with your service department. On 8/10/21; I had a 10AM appointment for an oil change but waited on a 15 minute line just to enter the garage. I realize you may be shor department. On 8/10/21; I had a 10AM appointment for an oil change but waited on a 15 minute line just to enter the garage. I realize you may be short staffed and there is probably a Pandemic related overflow. I will continue to visit but please try not to overbook and possibly find a way to prioritize appointment customers. More

Anthony was courteous and was thorough of the services that were being done. They took my car even though were shirt staffed and still serviced in a timely matter, that shows above and beyond expectations that were being done. They took my car even though were shirt staffed and still serviced in a timely matter, that shows above and beyond expectations. More

my 2021 accord had two lssue , Daniel Levine was excellent had the car back The same day. excellent had the car back The same day. More

Brought my new 2021 Honda Ridgeline in to the service department to have an issue checked out. Thomas Cacace greeted me and took my info. Pleasure to deal with an asset to your corporation. department to have an issue checked out. Thomas Cacace greeted me and took my info. Pleasure to deal with an asset to your corporation. More

Overall experience was amazing!! Jeff is awesome!! Service workers were friendly and nice. Would recommend. Service workers were friendly and nice. Would recommend. More

I must compliment the dealership for having a wonderful representative like Daniel in Service. He was very helpful and saved me much time. Thank you. representative like Daniel in Service. He was very helpful and saved me much time. Thank you. More

Horrible Communicating , Scammed out of a warranty , had taken my jeep that I purchased from Honda & I take it for service due to service light coming on my dash & they told me they don’t know how to fix it taken my jeep that I purchased from Honda & I take it for service due to service light coming on my dash & they told me they don’t know how to fix it they needed it to keep it in the shop , finding out I payed for a warranty & I don’t even get a Courtesy car while my vehicle is in the shop More

I have been a customer for over 15 years. There is a reason for that…. excellent service. I leave there knowing I was not taken advantage of and confident that my car is in the best shape. Jeff the mana reason for that…. excellent service. I leave there knowing I was not taken advantage of and confident that my car is in the best shape. Jeff the manager is phenomenal and Tom in service is as well. Thank you both for your professionalism and genuine care for your customers. More

Thomas Cacace was excellent. Took the time to ask me how the car was doing even though I just bought for new state inspection. Very personable and easy going. I get the sense he really cares about the dri the car was doing even though I just bought for new state inspection. Very personable and easy going. I get the sense he really cares about the driver experience and the car! More