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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,235 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,235 reviews

May 20, 2024

Service advisor was helpful and very efficient. I appreciated her attention to the service for my car. More

by sbaah40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our service advisor was helpful and efficient, and that you appreciated her attention to your car's service. Your satisfaction is important to us, and we're happy we could meet your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

May 20, 2024

It’s the best Honda thank you thank you I can send ol my family and friends? More

by BLANCAESTRADA7017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you had such a positive experience with us. We would be honored if you recommend us to your family and friends. If they have any questions or need assistance, we're here to help. Thank you for choosing us, and we look forward to welcoming your loved ones!

May 20, 2024

B Jones is pleasant helpful and considerate and answers any questions I may have and provides me with all options available. She is one of your valuable employee.Thankyou More

by NITZWAY200750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Briyanna has been pleasant, helpful, and considerate, providing you with all the information and options you need. We agree that she is a valuable member of our team. Your appreciation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

May 18, 2024

Great customer services as always always a pleasure coming to this service facility love it there More

by chaplinopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience with our customer service and enjoy coming to our service facility. Your satisfaction and continued support mean a lot to us. We look forward to serving you again soon!

May 18, 2024

It was an oil change, decently fast with a sense of urgency for me to go on about my day. While there took time to get my online shopping and when I know it was called that it was done... thank Brandon More

by Ace305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that your oil change was done quickly and efficiently, allowing you to go about your day. It's great to know that you were able to get some online shopping done while you waited. We'll be sure to pass on your thanks to Brandon. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again! 😊

May 17, 2024

I have been using this service center for years and have always had a positive experience. The service advisor Alex Marcell listened to my service concerns and worked on solving the problem. Marcell is alwa More

by WKAYE_RISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your loyal patronage and for sharing your positive experiences with us! We're delighted to hear that Alex Marcell has consistently provided you with excellent service, listening to your concerns and working diligently to solve any issues. Your kind words about his professionalism and courteousness mean a lot to us. We look forward to continuing to serve you for many more years to come!

May 17, 2024

Albert Hamilton was extremely helpfull and made what can be a stressful experience easy and comfortable for me. He is an asset for your company. More

by SANDYHY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Hamilton
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Albert Hamilton made your experience easy and comfortable. We agree that he is a valuable asset to our company. Your kind words are greatly appreciated, and we look forward to serving you again in the future!

May 17, 2024

Brandon was extremely efficient, informative and understanding. He explained and demonstrated knowledge for my concerns. More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon, Jerry Lancaster JR
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was efficient, informative, and understanding, addressing your concerns with clear explanations and knowledge. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!

May 17, 2024

The process was easy from start to finish. Making the appointment, the organization when getting there, the responsiveness throughout and the ease of checking out and picking up my car. Brando More

by aimsch
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that the entire process, from making the appointment to picking up your car, was easy and well-organized. It's great to know that Brandon was helpful and responsive, ensuring everything went smoothly. We appreciate your feedback and look forward to serving you again in the future!

May 17, 2024

Customer service was excellent! I was in my new car within 2hrs which was great for me. I used to go to another honda dealership but I will be going to this one for now on. More

by j_rodriguez1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that you had an excellent customer service experience and were able to get into your new car within 2 hours. We're honored that you've decided to switch to our dealership, and we look forward to serving you for all your future needs. Enjoy your new car!

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