Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,268 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
Contact Dealership
View Awards

164 Sunrise Hwy

Valley Stream, NY

11581

Directions

By Type

Showing 4,268 reviews

January 01, 2024

Pleasent experience at Honda of Valley Stream. My 2918 Honda Accord was recalled and the service tech updated the cars computer system. It didn't take long at all.... More

by pbruno106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

It's great to hear you had a pleasant experience at Honda of Valley Stream! We appreciate you taking the time to review our service department. If you have any further automotive needs or questions, feel free to reach out. Thank you for sharing your positive experience!

January 01, 2024

Bryanna was knowledgeable and kept in touch throughout the inspection/maintenance. She is always helpful. More

by mzd2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna at service center.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for telling us about your positive experience with Bryanna! We're thrilled that she was helpful and ensured everything ran smoothly. Please reach out to us if there is anything additional that we can help you with. Thank you for your support, and we hope to continue providing top-notch service for you in the future!

January 01, 2024

The service rep was nice. He stated that it would be 2 hours although I had an appointment for an oil change and I arrived early. After about 2 hours I checked with the servic More

by tlevrob
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than a 5-star one. We know your time is valuable and we respect that. Please know we are working to shorten our wait times while still keeping the same high standards for our quality of work. If you need anything else, please don’t hesitate to reach out.

January 01, 2024

Very helpful. They try to find the best resolution. They work quickly and keep you informed during the maintenance process. More

by ricklin41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for telling us about your positive experience! We're thrilled that our team was helpful and committed to finding the best resolution for you. If there's anything else we can do to assist you or if you have any further feedback, please feel free to reach out.

December 31, 2023

They took care of my car and even called a cab for me so i could wait at home. More

by HAIMZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

That's great to hear! It's wonderful when a service provider ensures not only your vehicle's well-being but also your convenience. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to working with you again.

December 31, 2023

Excellent and organised service! Thank you. Excellent and organised service! Thank you. I have nothing else to say. More

by sannyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! Your satisfaction is our priority, and we're grateful for your appreciation. If you ever need assistance or have any further feedback in the future, feel free to reach out. Thank you for choosing us!

December 30, 2023

Service Dept was well kept and service advisors were very courteous and very knowledgeable about my car’s repair. More

by DWAYNE3076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience with our Service Department! Ensuring that our customers receive top-notch service and expertise is always our priority. If there's anything else we can do to assist you in the future, please don't hesitate to reach out. We appreciate your trust in us!

December 29, 2023

Clara went above and beyond to assist with my service. She called with updates until my vehicle was finished. It would have been wonderful if a car wash was included. More

by liontwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

Thank you for the kind words and compliments for Clara's service. We will pass those along. We appreciate your business and hope to provide an even better experience for you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!

December 29, 2023

The advisor is very courteous and good service. I would recommend this place to my friend More

by SHANIBEL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

That's wonderful to hear! We're thrilled that our advisor provided you with courteous service, and we're grateful for your recommendation. If your friends need automotive assistance, we'd be honored to provide them with the same level of care. Thank you for choosing us and for sharing your positive experience!

December 29, 2023

Marcel does a perfect time engaging all customers. The level of detailing provided allows me to make the best decision regarding the services that are immediately needed in order to sustain a highly o More

by careerman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Marcel! Your feedback regarding the level of detailing provided to make informed decisions about your vehicle's services is greatly appreciated. Rest assured, we value employees like Marcel and are committed to supporting their continued excellence. Thank you for sharing your feedback, and we'll certainly continue to support and nurture valuable team members like Marcel. Reach out if you need anything.

1
...
156
157
158
...
427