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Honda of Valley Stream

Valley Stream, NY

4.6
4,229 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,229 reviews

December 01, 2023

Up until the financing portion the experience was stellar. Our salesperson was exceptional. Then we had to wait about an hour to see Gary. It took5 minutes to complete the paperwork. However I never More

by MUCHOCAT
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care! Please call us to get a copy of the paperwork - 516-341-7217.

December 01, 2023

Nice place nice people nice service right on time i’m going to recommend some friend More

by HEZAMIRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Balza
Dec 05, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

December 01, 2023

Jerry was very helpful providing me with information regarding a concern I had relating to a valve cover leak. He reached out to me when service was completed and I was able to pick up in reasonable amo More

by ZC30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lancaster
Dec 05, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

December 01, 2023

So very pleasant to work with. I appreciate the no pressure to upgrade your vehicle that I constantly got at prior service center I used. More

by scheid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember
Dec 01, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 30, 2023

Very unprofessional. paid 7k for a used engine with more miles than my original engine just for the head gasket to blow on it too. Didn't address my problem for over a ye More

by preciouspk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Honda of Valley Stream responded

It was a pleasure to service the vehicle. We are pleased that we were able to work with warranty to cover the cost of the repairs. We did our due diligence to fix the situation and make the customer happy. Unfortunately, in this instance, that is not the outcome. Honda of Valley Stream values each and every one of our customers and strive to do our best to get the best outcome in all instances.

November 30, 2023

I paid approximately $400 for the diagnostic for recalled/defective parts, which have an extended 10 years warranty by the manufacturer. I spoke to someone regarding the price and got no follow up. More

by flakadee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Honda of Valley Stream responded

We are unable to locate you in our system with the username provided. Please reach out through Private response with your name and contact information so that we can further discuss and understand your concerns. Thank you!

November 30, 2023

If you think about buying or leasing a Honda, go to Honda of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline More

by amuniz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Dec 01, 2023 -

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

November 30, 2023

Verry pleased good customer service, verry accomodatin got all my recalls done in one day and would highly recommend Valley stream Honda Service!! More

by ENZONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Honda of Valley Stream responded

We cannot thank you enough for choosing us for your service needs. Thank you for reviewing your experience with us and we look forward to working with you again. Please reach out if you need anything. Take care!

November 30, 2023

Trick people to package they refuse. They confuse the buyer. Horrible, people to do business . More

by LDIVERS4302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don t remember
Dec 06, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.

November 29, 2023

Very friendly, attentive make sure they get the best deal for you and always trying to work with you in best way possible i have no complaints! More

by brittany.f26
Recommend Dealer
Yes
Employees Worked With
Momin shah
Nov 29, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent letting us know how your experience was with us. We appreciate you choosing us for your vehicle service and look forward to working with you again. Reach out if you need anything. Take care.

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