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Honda of Valley Stream

Valley Stream, NY

4.6
4,221 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,221 reviews

November 30, 2023

Very unprofessional. paid 7k for a used engine with more miles than my original engine just for the head gasket to blow on it too. Didn't address my problem for over a ye More

by preciouspk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Honda of Valley Stream responded

It was a pleasure to service the vehicle. We are pleased that we were able to work with warranty to cover the cost of the repairs. We did our due diligence to fix the situation and make the customer happy. Unfortunately, in this instance, that is not the outcome. Honda of Valley Stream values each and every one of our customers and strive to do our best to get the best outcome in all instances.

November 29, 2023

Service center did not fully address my concern with a malfunctioning center console armrest. This was defective and came unattached. This defect occurred right away once car was leased due to poor qual More

by danielsilver77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Nov 30, 2023 -

Honda of Valley Stream responded

We understand your frustration. However, due to the nature of the damage on the center console, it is not a manufacturing defect and cannot be covered under warranty. This warranty is laid out by the Honda company and is the same nationally. Our hands are tied on what is and is not covered. If you have further concerns or would like to discuss this further, please contact us at Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 29, 2023

Great service, facility, and helpful advisor. Was in and out pretty quick and was happy to pay a great price for a synthetic oil change. More

by rafidahmed123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 29, 2023

Very friendly, attentive make sure they get the best deal for you and always trying to work with you in best way possible i have no complaints! More

by brittany.f26
Recommend Dealer
Yes
Employees Worked With
Momin shah
Nov 29, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent letting us know how your experience was with us. We appreciate you choosing us for your vehicle service and look forward to working with you again. Reach out if you need anything. Take care.

November 29, 2023

Daniel Sanchez assisted me and he was professional and courteous. It was a painless experience. More

by DANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Nov 30, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

November 29, 2023

Good experience overall - the staff at the center were all polite and handled their respective tasks well. Thank you. More

by king22488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Nov 30, 2023 -

Honda of Valley Stream responded

Thank you for choosing us and taking the time to review your experience with us. We appreciate you recognition of our staff and look forward to working with you again. Please reach out with any questions or needs. Take care!

November 27, 2023

i did not receive a copy of the multi-point inspection form with my paperwork. More

by MKELLY1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
Nov 27, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review. We appreciate you choosing us and taking the time to let us know your needs and experience with us. Please contact the service department directly at Antwone: 516-285-6655 extension 134, to get what you are needing. Thank you and let us know how else we can help you.

November 27, 2023

The service was great. They are really good people who work over there. Thank you for good service More

by irsyaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Reimers
Nov 27, 2023 -

Honda of Valley Stream responded

We appreciate the time you spent reviewing our dealership. We know you have choices in where you shop for a new vehicle and are so pleased you chose us. Please reach out if you need any additional assistance. We look forward to working with you again in the future.

November 25, 2023

Very helpful professional easy to deal with and answers all my questions and explained it well More

by v.rodulfo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Momin shah
Nov 27, 2023 -

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

November 24, 2023

Juan and Brittany was extremely helpful. They understood my needs and desire and worked with me accordingly. More

by jdyal52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

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