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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,275 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,275 reviews

November 10, 2023

Alex is a great service manager. The waiting area is clean and quite. I usually can work remote there. More

by mrscottdowling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 10, 2023

Very good timing. I waited for about one hour and ten minutes , and received very good services. More

by samwongacct2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
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Nov 10, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. Thank you for taking the time to review your experience, and we look forward to working with you again. Please reach out if there is anything additional you need assistance on. Take care!

November 08, 2023

I waited 4 hours for an oil change when I was told it would be 90 minutes No communication during this whole process My car had a terrible odor in it when my car was done The least they could have d More

by mjaje5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

We are unable to locate you in our system from the name given. Please respond privately with your name so that we can locate you and reach out to help resolve this issue. Thank you!

Nov 28, 2023 -

Honda of Valley Stream responded

We sincerely apologize for the wait and level of service at your appointment. Honda of Valley Stream strives for the highest quality service and it seems that is not what you received. Please accept our apologies, and we sincerely hope you will give us another chance. If you have other questions or concerns, please contact Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

November 08, 2023

Always a good experience with the service department. All the work that needed to be performed was explained to me as well as the cost. The work was completed in a timely manner. More

by miphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for always returning to us. We love our customers. Thank you for the 5-star review and let us know if there is anything else we can do for you. We look forward to seeing you again.

November 08, 2023

The service was excellent. Mr. Alex Marcel is very knowledgeable and that helped me a lot .Thanks More

by al1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for choosing us for your service needs and for the kind words for Alex. We appreciate it. Let us know if there is anything else we can do for you. We look forward to working with you again.

November 08, 2023

Everyone I dealt with was a great help. Service was outstanding. Everyone was very helpful More

by HOCKEYONLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

Welcome to the Honda of Valley Stream family. We are so pleased you chose us. Please let us know if you have any questions or need anything additional. We look forward to working with you.

November 07, 2023

Steve Calderone was an incredible help. He made sure I got the vehicle I wanted at the best price. More

by sjuredman86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

November 07, 2023

Brought car in for recall. Check. Car wasn't affected by the recall. However, I had another issue. Will patiently drove my car with me to try and observe the problem More

by stuartbirns1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

November 07, 2023

My first time visiting Honda Service of Valley Stream. It seemed very well run but if I had stayed I would have been there for over 5 hours. More

by mblack32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again. Please reach out if there is anything else we can assist you with.

November 07, 2023

Ms Torres always listens to my needs and and always does her best to meet them. More

by jcesde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

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