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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

March 29, 2023

techinician stated the vehicle failed inspection due to outdated plastic reflective on the side of a 2018 vehicle Light bulbs neede replacement Took it across the street to Autozone and tested all ligh t More

by Dishonesthonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo
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Mar 30, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

March 29, 2023

My experience was very good and a timely matter I have no complaints was fast More

by kailiamims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and look forward to working with you again.

March 28, 2023

This experience was great. The attention is good., with courtesy and respect. Thanks very much for your efforts. More

by ZOILA.PALMA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2023 -

Honda of Valley Stream responded

We are proud of this review. We work hard to have every customer leave feeling respected. Thank you for the review and time you took to leave it.

March 28, 2023

Once it was confirmed the parts were in stocked, everything went exactly as promised!! Communication was wonderful!! More

by NY-Attorney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Honda of Valley Stream responded

Thank you! Communication and high quality work are the keys to a great service department. We are so glad to provide both!

March 28, 2023

A pleasure to do business with always since purchasing my Honda's. Never a problem and always accommodating! More

by JPAPL (Joseph Papalia)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie the mechanic
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Mar 29, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and awesome review! We enjoy working with you as well and look forward to seeing you again.

March 28, 2023

I came in for the tire pressure light was on, they said they fixed it, but it was the same as when I brought it in More

by RUBYBOLLAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Ron-Suarez
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Apr 06, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

March 28, 2023

It was a pleasure to do business with you. Staff was very professional, explained everything that you need know with respect. Thank you for your good services More

by marieemeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikko
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Mar 29, 2023 -

Honda of Valley Stream responded

Such a lovely review! We appreciate it and the time you took to review us. Our main goal is to have every customer feel the way you do. Thank you again.

March 27, 2023

Professional, explained all work being done as well as price. Kept in contact with me while my car at the dealer. More

by Djf917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

Honda of Valley Stream responded

We work hard to make sure that you know all that is happening with you car at all points in time. We are so happy that Clara took great care of you and look forward to working with you again.

March 27, 2023

We were delighted with the service and we were done in an hour and half. The scheduled service and software upgrade were completed on the idle. More

by jetenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
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Mar 28, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review! We appreciate it and you. We are glad that you were taken such great care of. Our main goal is to treat you like family - highest quality of work and care given.

March 25, 2023

I love their excellent, quick and courteous service that was given by everybody I dealt with. More

by jac8050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Guy who checks you in.
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Mar 27, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review! We work hard to provide you with the highest quality service and work on your car. We look forward to working with you again soon.

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