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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,180 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,180 reviews

January 16, 2023

RABI KAHN WAS VERY PROFESSIONAL. LOVED THE EXPERIENCE I HAD. JESSICA WALTERS WAS ALSO VERY HELPFUL. More

by robin99st
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Honda of Valley Stream responded

We thank you the time that you took out of your day to review Honda of Valley Stream. We appreciate it and you kind words in this 5-star rating. We hope to see you again.

January 16, 2023

It took two RETURN visits to resolve my issue, both Honda's fault. They made an appointment for the first visit when they didn't have the necessary part in stock (replacement passenger mirror), so the More

by SSBERGMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo
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Jan 16, 2023 -

Honda of Valley Stream responded

We want to thank you for the compliments and your patience. Our manager, Jay Rosenthal will be reaching out to you directly in response to the remainder of this review.

January 14, 2023

I really felt heard with choosing the right car for me. I will definitely be referring my friend and family. More

by TIFFANY_SWHITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Honda of Valley Stream responded

Tiffany - we are so glad that you were able to find a car that was perfect for you. We aim to make sure that every customer gets exactly what they need. Thank you for the referral and we look forward to seeing you in the future.

January 13, 2023

My first Honda experience was very informative and professional and that’s due to your amazing staff who I would highly recommend to my friends and family More

by keron James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Honda of Valley Stream responded

Thank you for the kind words and outstanding review. We are so pleased that you had an amazing first experience with Honda. We are hoping it is the first of many. Welcome to the Honda of Valley Stream family!

January 13, 2023

Customer service could be improved upon. It's like workers are doing customers a favor whenever customers bring their vehicles in for service More

by ROCKWATERCHURCH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Cirillo
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Jan 16, 2023 -

Honda of Valley Stream responded

We are SO incredibly sorry about this. Please reach out to our manager, Jay Rosenthal so that he can further understand what happened. His number is 516-341-7217.

January 13, 2023

Great service Great service Great service Great service Great service Great service Great service Great service Great service More

by ckabongo90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
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Jan 16, 2023 -

Honda of Valley Stream responded

Amazing! We love a happy customer. Thank you for the excellent review - we are so happy you had a 5-star experience with us. See you again in the future.

January 13, 2023

Manager is always busy and doesn’t return phone calls very hard to speak with them More

by mannyalvarez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 12, 2023

Clara was very helpful and amazing . My radar sensor was fixed and got my car back on time More

by eddyd5ive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Valley Stream responded

Eddy - Fantastic! Quality, timely, friendly, and professional work! All goals met! Thanks for the awesome review and the time you spent writing it.

January 11, 2023

Excellent buying experience. Rabi was very professional and applied no sales pressure. We would highly recommend. More

by BAYSIDE57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rabi Khan
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Jan 12, 2023 -

Honda of Valley Stream responded

LOVE, LOVE this! Car buying shouldn't happen because you were pressured. It should happen because you need or want a new car - it is meant to be easy. Rabi is amazing and professional. He knows how car buying should be!

January 11, 2023

Horrible service, there was no communication, did not take time to go over features in car More

by billym86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Torres
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Jan 23, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.

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