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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,183 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,183 reviews

January 12, 2023

Clara was very helpful and amazing . My radar sensor was fixed and got my car back on time More

by eddyd5ive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Valley Stream responded

Eddy - Fantastic! Quality, timely, friendly, and professional work! All goals met! Thanks for the awesome review and the time you spent writing it.

January 11, 2023

Service Rep are pretty good to talk about the necessary repairs on the car to be done. More

by JWATANABE0
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Valley Stream responded

Great review! We are thankful for your time and patronage. We hope to see you again in the future.

January 11, 2023

I met Alex Marcel he was very nice he explained everything to me and let me know what is going on the service was excellent 👍 More

by henrymarva08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Honda of Valley Stream responded

Henry - this is exactly how car service should be. Marcel is one of the greatest - we appreciate you recognizing him and look forward to working with you again.

January 11, 2023

Only thing is Honda service department is very poor behavior. They minoring customer what they said. Like I have tire replace plain and I saw there is a Neil in one tire that said no it’s ok. Why they More

by HUNZASAIMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
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Jan 23, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

January 11, 2023

Excellent buying experience. Rabi was very professional and applied no sales pressure. We would highly recommend. More

by BAYSIDE57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rabi Khan
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Jan 12, 2023 -

Honda of Valley Stream responded

LOVE, LOVE this! Car buying shouldn't happen because you were pressured. It should happen because you need or want a new car - it is meant to be easy. Rabi is amazing and professional. He knows how car buying should be!

January 11, 2023

Horrible service, there was no communication, did not take time to go over features in car More

by billym86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Torres
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Jan 23, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217.

January 11, 2023

Frank Cirillo is a wonderful service. Writer took care of all my needs in a timely manner would definitely work with him again. More

by jsreccardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cirillo
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Jan 12, 2023 -

Honda of Valley Stream responded

Thank you! We agree with every word you wrote about Frank. Kind, professional and respectful. Thank you for this review and your time.

January 09, 2023

Mal servicio no hacen bien su trabajo me dejaron destapado el aceite de la transmisión More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers. Please reach out to our Service manager, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

January 09, 2023

My brake system light came on for a reason that only they found I have went to other dealership several times and none of them could tell me what’s happening with my car let alone fix it. One thing I wish wa More

by siparuddin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name but it’s not listed here
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Jan 10, 2023 -

Honda of Valley Stream responded

Thank you for this great review! We are so pleased that we were able to find the issue with your car and get it fixed. We pride ourselves in our work and diagnostics. We apologize for the wait time. Quality work takes time, but we are working diligently to cut down on that wait time.

January 09, 2023

i had a problem with a bird strike on my new CRV - I didn't want half the bird to create a fire hazard inside the car - Frank Cirillo let me come in without an appointment and did a great job on service More

by mike.fried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cirillo
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Jan 10, 2023 -

Honda of Valley Stream responded

Mike - we are so glad that Frank could get you all taken care of. Frank is an amazing employee and we are lucky to have him. We appreciate you recognizing him and are happy that you are safe and that all worked out with your car.

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