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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,220 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,220 reviews

February 02, 2023

It was a quick and efficient service. Car was ready a little before the estimated time I was given when they took it from me. More

by MARYBETHRADDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
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Feb 03, 2023 -

Honda of Valley Stream responded

We are so very happy that we could provide you with fast, high-quality work. Thank you for the time you took to let us know how we are doing and we hope to see you again.

February 02, 2023

The service is good they are professional and they help me to make a plate transfer a soon as possible so I can go back to work in a week .very good service and thank you More

by LUDCLAUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Honda of Valley Stream responded

Thank you for this review! We are glad that everything went smoothly and that you got the fast, efficient and quality work you deserve. Thank you for choosing Honda of Valley Stream.

January 30, 2023

My family and I wanted to take this time let you know how grateful we are for the service, professionalism and kindness that the manager Willie Mejia and his team - Brandon and Frank provided during our rece More

by MLNAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Frank Cirillo
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Jan 31, 2023 -

Honda of Valley Stream responded

This review is everything! We strive SO hard for this kind of service! Willie and his team are exceptional and deserve every bit of this shoutout! They give the highest quality of care with exceptional quality of work. Thank you for noticing and recognizing them!! We appreciate the time you took to write this review.

January 28, 2023

Ok but very unorganized staff. They just take your car then find 100 wrong with it. More

by ALWHITE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Jan 30, 2023 -

Honda of Valley Stream responded

We appreciate the time you took to leave this review. Thank you for the feedback.

January 27, 2023

I enjoyed my experience at this car dealership. The salesmen were very polite, knowledgeable, and helpful More

by BILLY2727
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabi Khan
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Jan 30, 2023 -

Honda of Valley Stream responded

Billy - we are so happy that you enjoyed your time with us. We are glad that Rabi could make it a fun and easy experience. Welcome the family.

January 26, 2023

Service department fixed an issue under warranty that other service departments could not. Was not pushy about other recommended maintenance items. More

by mdooling2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
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Jan 26, 2023 -

Honda of Valley Stream responded

Fantastic - we love solving problems that no one else can. We don't want to be pushy - our goal is simply to keep your car in top running order. Thank you for this excellent review. We hope to see you again.

January 26, 2023

Excellent customer service, everyone was professional and very helpful. I will recommend my friends to you. More

by TERRISAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cirillo
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Jan 27, 2023 -

Honda of Valley Stream responded

Thank you for recommending us to your friends and for writing this 5-star review. We are so glad that everything ran smoothly and that you received the type of service you deserve.

January 26, 2023

Excellent service, attention to detail and customer satisfaction. They addressed my issue and returned my car promptly. More

by JESSPI_v58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2023 -

Honda of Valley Stream responded

Excellent - we are pleased to hear that everything ran smoothly in our service department. Thank you for the kind words and fantastic 5-star review.

January 26, 2023

I wish the staff where more understanding and listen to people don't look at people in a negative way just because you have problems with customers all of the time in that area and it's in a urban area dos More

by craigcasabona65
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
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Feb 03, 2023 -

Honda of Valley Stream responded

We apologize for the negative experience you recently had at our dealership. We value our long term, as well as, our future customers . Please reach out to our General Manager, Jay Rosenthal, directly to speak to him further about this matter at 516-341-7217. He is awaiting your call.

January 26, 2023

Battery in car fob didn't work and problem with car registration says that it wasn't registered in NY. Called and left a message. No call back !! More

by tmule
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Felix
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Jan 27, 2023 -

Honda of Valley Stream responded

We would like to have our service manager help you directly with these 2 items. Please reach out to him, Willie Meija, to directly speak to him further about this matter at 516-812-5302.

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