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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,229 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,229 reviews

February 12, 2023

The inspection was done quickly and efficiently. I appreciate the short time that it took. More

by DMFOWLER
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
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Feb 13, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review! we are so glad that we could help you out and get your inspection all taken care of. We look forward to your next visit.

February 09, 2023

The 3 1/2 hour time I had to wait for a simple oil change was far too long but I like everything else about the facility and the customer service More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley, Jorge Ron-Suarez
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Feb 10, 2023 -

Honda of Valley Stream responded

Sonny - we appreciate the feedback and assure you that we are working to improve our timing without sacrificing the high quality of our work.

February 07, 2023

Everyone was efficient and provided great customer service. Clara is a gem. Thank you, Willie, for all your help! More

by lillady622
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez
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Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review! We love having our employees recognized for the extra effort they put into their jobs daily.

February 07, 2023

This is my second time doing business with Honda of Valley Stream. The people working there do an amazing job, thank you, everybody, for the service, More

by Cupido
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Honda of Valley Stream responded

Thank you for this outstanding review!! We appreciate you taking the time to let us know how we are doing.

February 06, 2023

Ms. Torres of Honda of valley stream always takes great care of me when I need service with my suv. More

by karl763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Honda of Valley Stream responded

We appreciate your kind words and 5-star review. Thank you for recognizing Clara. We will pass this along and look forward to you next visit.

February 06, 2023

It was quick to my surprise, having my car service there often. Before it was suffering waiting. More

by jwise36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
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Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We are glad that our service was fast and that we were able to complete quality work. We hope to see you again in the future.

February 06, 2023

Good service, courteous customer service rep, comfortable waiting area which included free warm beverages. Waiting time was a bit too long for something so simple though. More

by ATONY813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2023 -

Honda of Valley Stream responded

Thank you for the great review! We appreciate the time you took to leave us feedback and look forward to seeing you again.

February 04, 2023

Brianna was very rude and unprofessional. She is not a good customer service representative. Done More

by camiliajoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Honda of Valley Stream responded

We apologize that you had a negative experience. Please rest assured that we review our calls regularly and make appropriate changes as needed. Please don't hesitate to reach out if there is anything else we can assist you with in the future.

February 03, 2023

I waited five hours for a plug tire I could have gotten somewhere cheaper and out within 10-15 mins. I also was there three days prior with a tire rotation so did they look at the tire the first time cause More

by kshudson83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Honda of Valley Stream responded

I apologize for the negative experience you recently had at our dealership. We are working to improve our times. Please reach out to me directly to further discuss this matter, Willie Meija, General Service Manager 516-812-5302.

February 02, 2023

It was a quick and efficient service. Car was ready a little before the estimated time I was given when they took it from me. More

by MARYBETHRADDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Ron-Suarez
Report | Print
Feb 03, 2023 -

Honda of Valley Stream responded

We are so very happy that we could provide you with fast, high-quality work. Thank you for the time you took to let us know how we are doing and we hope to see you again.

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