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Honda of Valley Stream

Valley Stream, NY

4.6
4,209 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,209 reviews

May 18, 2025

I recently bought a car at Valley Stream Honda and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in help More

by maureenfriedman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar MELARA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon
May 19, 2025 -

Honda of Valley Stream responded

Hi Maureen, We’re thrilled to hear your experience was such a positive one. Marlon and Josh will be glad to know they made a great impression. Thanks for the recommendation—reach out anytime we can help!

May 14, 2025

I was welcome warmly and helpful. Only the waiting tiresome and was very long 6hrs. More

by MAGOLOVE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Honda of Valley Stream responded

Hi there, We're glad you felt welcomed and supported during your visit, though we sincerely apologize for the long wait time. Your patience is truly appreciated, and we’ll continue working to improve efficiency. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

Very friendly and helpful customer service. it is a nice place were i feel good in waiting area. More

by thariess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad to hear the team made you feel welcome and that the waiting area added to your comfort. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

All were polite, helpful, knowledgeable and efficient. Had a pleasant stay while waiting. Very pleased. More

by CHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team made your visit a pleasant one and that everything was handled efficiently. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

I would higly recommend working with Amrim. She is a terrific person who is very caring. The dealership itself was less than helpful and attentive. The guy whos name i don't remember who did al More

by AJBUZZI61
Purchase Time
Recommend Dealer
No
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Honda of Valley Stream responded

We are very happy that you had a great experience with Amrin. Hope you are enjoying your new car. We're sorry if the experience wasn't 100%. Please reach out to us if there is anything more that we can do for you.

May 12, 2025

Alex provided excellent service and information related to my service. He made me feel welcome. More

by jeff.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind feedback! We're glad Alex made you feel welcome and provided helpful information throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 12, 2025

Ofrecen una garantía y no la cumplen cuando le pone la garantía te dicen una cosa y después es otra More

by morenodisco19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Honda of Valley Stream responded

Según lo que vemos, su neumático fue reemplazado y está cubierto por la garantía. El servicio del diferencial realizado es un elemento de mantenimiento. Las garantías no cubren elementos de mantenimiento. El gerente de servicio, Tony Vicente, lo llamó y le dejó un mensaje solicitando que le devuelva la llamada. Por favor, comuníquese con él para que podamos comprender mejor qué no cubre la garantía. Su línea directa es 516-285-6655 X=126 From what we see your tire was replaced and covered under the warranty plan. The differential service performed is a maintenance item. Warranties do not cover maintenance items. The service manager, Tony Vicente has called you and left you a message requesting a call back. Please reach out to him so we can better understand what the warranty does not cover. His direct line is 516-285-6655 X=126

May 11, 2025

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 10, 2025

Check in was seamless and convenient, Briyana was knowledgeable and polite, and the waiting area wifi was strong and high speed. Plus half and half was available for the coffee More

by mjnedderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! It's great to hear your visit was professional. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 09, 2025

Staff was courteous and quick. On pick up they got me on my way in 5 minutes More

by CAKE1958
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear the staff was efficient and made your pick-up process quick and easy. If there’s anything more we can assist with, please don’t hesitate to reach out!