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Honda of Valley Stream

Valley Stream, NY

4.7
4,452 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,452 reviews

August 24, 2021

Awful experience. My car has been there 4 days already an no repairs have even been started. I was promised a loaner car "as soon as one was available". THIS WAS FRIDAY and it is Tuesday now. REALLY? Then More

by FamilyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar MELARA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

Sep 26, 2021 -

FamilyHonda responded

UPDATE: I had a call with the GM and it was nothing but excuses. Now, only 3 weeks later almost every issue that they "repaired" is back. Steering wheel pops again. Tire pressure light is back on. What did I pay nearly $2K for??

August 23, 2021

The staff was excellent and the service was performed as promised. Unfortunately, due to the current situation, I had to wait nearly 6 hours for my vehicle to be finished. I understand that Honda is current More

by chickenwing621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Agbato
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to provide your valuable feedback. We appreciate your patience.

August 23, 2021

I know the mechanic broke vent over my glove box, claimed he didn't. Wanted to charge me $270 to replace. I'll never return. More

by shrl11411
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

August 20, 2021

Great and efficient service. The environment was safe and comfortable while you waited. The clerks/ service providers were friendly and treated the customers as true professionals. More

by CINTYCEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 20, 2021

The best Honda Dealership. They were polite, helpful and caring. I even got a great price on my trade in. Definitely visit these guys if you want a great deal. A dealership that cares, Honda of Valley Strea More

by Mario815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste
Aug 30, 2021 -

Honda of Valley Stream responded

Mario - thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 20, 2021

Very friendly and professional staff. Clean facility. Btw this 25 word minimum is ridiculous. I have better things to do than to come up with more words to describe my experience. Smh More

by bishop441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Calderone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 19, 2021

The repair service didn’t take as long as we thought it The repair service didn’t take as long as we thought it would the wait was only an hour the The service manager that took care of us was very helpful More

by NORMANCOX877
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste, Nataly Arnez, Brianna Castillo
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 19, 2021

The service rep who took care of me this time treated me a whole lot better than the last servce rep did in 2020. Very nice guy thank you. Mrs. Gu More

by MYG1488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

August 19, 2021

Honda of Valley stream is the best Honda dealer on long Long Island. Friendly staff and Excellent customer service! I will always recommend friends & Family to this dealership. More

by dellczar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nataly Arnez
Aug 30, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate the recommendation and we look forward to working with you again in the future at Honda of Valley Stream!

August 18, 2021

Very nice and professional..,,,,……….,,,,,,,,,,Good good Very nice and professional..,,,,……….,,,,,,,,,, Good good good good good good really?? 25 words…you just ruined the survey….I’ll never do another surv More

by Macdaddy0954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and we look forward to working with you again in the future at Honda of Valley Stream!

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