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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,193 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,193 reviews

November 08, 2024

Fair and considerate follow through client explain process explain arrival call the client to inform More

by jdhipona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you appreciated the clear communication and thoughtful follow-through from our team. Keeping clients informed throughout the process is important to us. Thank you for your feedback, and we look forward to assisting you again!

November 08, 2024

Excellent customer service demeanor and etiquette! Mr. Marcel and the shop completed my recall/oil change in record time. I will be returning to this dealship purely on those 2 reasons alone. More

by SYLVIAPODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel and the team provided such efficient and courteous service! Completing your recall and oil change quickly while maintaining a professional approach is exactly what we strive for. Thank you for choosing us, and we look forward to your next visit!

November 08, 2024

Unprofessionally delivered the vehicle while the job wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. More

by Md Aynul Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was less than satisfactory. After doing some research, we found that there was a glitch in our internal system that delayed notification of approved work and then delayed the completion of the vehicle. We offer our sincere apologies for the technical difficulties experienced during your visit with us and hope to see you again.

November 08, 2024

Excellent experience. Good customer service and amazing people work there, will definitely recommend Valley Stream Honda for new buyers and someone who would love a good b More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and felt well taken care of by our team. We appreciate your recommendation and look forward to welcoming new buyers for a great buying experience!

November 07, 2024

Very clean waiting room with plenty of seating and amenities. Everyone is friendly and very helpful. More

by ANTONIOIASEVOLI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

We’re glad you enjoyed the comfortable waiting area and amenities! It’s wonderful to know that our team’s friendliness and helpfulness made a positive impression. Thank you for sharing your experience, and we look forward to welcoming you back!

November 07, 2024

Briyanna was a great advisor, she was nice and polite 10/10. Keep up the great work More

by rjionne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that Briyanna provided outstanding service and made a positive impact on your experience. We’ll be sure to pass along your kind words, and we look forward to serving you again!

November 07, 2024

Kazi is great salesman, he’s nice, he understands what we want, and he is a amazing and awesome salesman. More

by HASANAL57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Kazi made such a positive impression and truly understood your needs. His dedication to providing an exceptional experience is something we value. Thank you for sharing, and we look forward to assisting you again!

November 07, 2024

The attention was great and the place is always nice and clean,and is faster More

by eddimendez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you enjoyed the attentive service, clean environment, and quick process. Thank you for your feedback, and we look forward to making your next visit just as positive!

November 06, 2024

She is very nice and had my car ready in a timely manner. Very helpful as well. More

by akhaldun123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Honda of Valley Stream responded

We’re glad to hear that Briyanna provided timely and helpful service, making your experience a positive one. Thank you for sharing, and we look forward to assisting you again in the future!

November 06, 2024

It was good to wait for the service! ! Yeah , even coffee was good as well!! More

by kjoe1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Honda of Valley Stream responded

We’re glad to hear your wait was a positive experience! We aim to make every visit comfortable and pleasant. Thank you for sharing, and we look forward to welcoming you back!

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