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Honda of Valley Stream

Valley Stream, NY

4.6
4,204 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,204 reviews

October 15, 2024

Came in for NY state inspection. Quick and easy check-in, helpful and friendly as usual. Had to text for an update after almost 3 hrs of waiting but once I did within minutes Kevin c More

by DanielleFriedman915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that the check-in process was smooth and that Kevin provided a prompt update once you reached out. We appreciate your patience and look forward to serving you again!

October 15, 2024

very courteous with a friendly smile every-time. god customer service from start pulling up car to completion with service rep and cashier. More

by jrickman1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

We're glad to hear you received courteous and friendly service throughout your visit. We look forward to assisting you again in the future!

October 15, 2024

Job ws done well. ..will be back again for next service too. thank you for service More

by gunjan271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that the job was done well, and we look forward to serving you again for your next service. Thank you for choosing us!

October 15, 2024

I had an appointment for 7:15am for an oil change approximately 9:00 am I was told they started working on the car. Was out after 10:00am . Feel it was much of a wait for an oil change. Air filters c More

by Ferglo214
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco who offered a car wash ( hope I have the right name
Oct 15, 2024 -

Honda of Valley Stream responded

We apologize for the longer-than-expected wait and appreciate your understanding. We’re glad to hear that you plan to visit again and hope to become your preferred service center. We look forward to providing you with a smoother experience on your next visit!

October 15, 2024

Excellent customer service from Briyanna. She was attentive and caring. She always communicated updates to me promptly More

by jordan.schwerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Briyanna provided excellent customer service with her attentive and caring approach. We look forward to assisting you again in the future!

October 15, 2024

Briyanna was amazing! She cared about my needs and went back to make sure I was satisfied. More

by JAMALWHITEMBA18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Briyanna provided such attentive care. We look forward to assisting you again in the future!

October 14, 2024

Very efficient check in time. No waiting to see customer representative who was very friendly and professional. More

by mgiarrusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that the check-in process was efficient and that you were met with friendly and professional service. We look forward to providing you with the same great experience during your next visit!

October 14, 2024

My experience with the service department of Honda Valley Stream was efficient, the services took a little longer than I excepted but overall I was happy. More

by ANN.ANISA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that you were happy with the service at Honda Valley Stream, even though it took a little longer than expected. We appreciate your patience and look forward to serving you again in the future!

October 14, 2024

Mark provided excellent service —knowledgeable, friendly, and attentive. Highly recommend his assistance! Thank you, Mark! More

by fmshyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Mark provided knowledgeable, friendly, and attentive service. Your recommendation is much appreciated, and we'll be sure to pass along your thanks to Mark. We look forward to serving you again!

October 14, 2024

Excellent support from the Repair team, appreciated and should be acknowledged. Scheduling and notifications prompt and efficient. More

by WHEITSHUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We're glad to hear that the Repair team provided excellent support and that you found the scheduling and notifications efficient. We appreciate your recognition and will ensure the team is acknowledged for their great work. We look forward to assisting you again!

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