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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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April 25, 2024

Great Service knowledgeable attendants. I Would you recommend this service center to my friends and relatives? More

by Robyrays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you were impressed with our service and found our team knowledgeable. We appreciate your willingness to recommend us to your friends and relatives. Looking forward to continuing to serve you and your loved ones in the future!

April 24, 2024

He was I formative , he explained the waiting process . He told us we can wait in the waiting area . More

by millicentafrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you received informative service and clear explanations about the waiting process. It's important to us that you feel comfortable and well-informed while you're with us. We hope the waiting area provided a pleasant space for you during your wait. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

April 24, 2024

Very nice and clean and professional manner, fast service, my service advisor was pleasant and knowledgeable. More

by traynee21
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're pleased to hear that you appreciated the professionalism and speed of our service. It's great to know that your service advisor was both pleasant and knowledgeable. We look forward to your next visit and hope to continue providing you with excellent service.

April 23, 2024

I am very satisfied with Honda. i will be back as soon as I need service. More

by maggiemag.mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're thrilled to hear that you are very satisfied with your experience with us. We look forward to seeing you again for your next service. Your satisfaction is our priority, and we're here to assist whenever you need us. Thank you for choosing Honda of Valley Stream!

April 23, 2024

Great service and professional staff. The waiting area is very clean. Briyanna was an excellent service advisor. I always come here. More

by vg912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful review and for your loyalty! We're delighted to hear that you consistently enjoy great service and find our staff professional. Briyanna will be thrilled to hear that you appreciated her excellent service. We're grateful for your continued choice to come here and look forward to serving you again soon. Thank you for choosing us!

April 23, 2024

I LOVE CLARA SHES THE BEST ! ! VERY NICE ! SHE HELPS ME WITH ALL MY CONCERNS!! More

by tatiana.jones13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Honda of Valley Stream responded

Thank you so much for your enthusiastic review! We're thrilled to hear that Clara has made such a wonderful impression on you with her helpfulness and kindness. We'll make sure to pass along your kind words to her. Thank you for sharing your positive experience, and we look forward to continuing to serve you in the future!

April 23, 2024

Great service, professional staff and very clean waiting room. Courtesy assessment of other issues that may need attention which is absolutely appreciated. More

by dsubaxon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for your positive review! We're glad to hear that you appreciated the great service, professionalism of our staff, and the cleanliness of our waiting room. We aim to keep you informed and ensure that your vehicle is in top condition. We appreciate your feedback and look forward to your next visit. Thank you for choosing us!

April 23, 2024

Alex Marcel was the consummate professional, he kept me informed every step of the way as to the issue with my vehicle. He advised me as to the options available and gave me the opportunity to accept or de More

by REMCNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear about your exceptional experience with Alex Marcel and the service he provided. His professionalism and thorough communication exemplify the standards we strive for. Your loyalty to our service center means a great deal to us, and we're pleased to have earned your continued trust over the years. We look forward to continuing to provide you with the same high level of service for many more years to come. Thanks again for your kudos and for choosing Honda Of Valley Stream!

April 21, 2024

Everything went smoothly. Large waiting area complete with refreshments etc. I would recommend this service area. More

by daharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for the outstanding review! We're pleased to hear that everything went smoothly during your visit and that you enjoyed our waiting area. Providing a comfortable and accommodating environment for our customers is important to us. We appreciate your recommendation and look forward to welcoming you back to our service area in the future!

April 21, 2024

Quick service, problem identified and resolved in one day. Alex Marcel was helpful throughout the process. More

by kwag123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Alex provided you with effective service, resolving your problem quickly. We strive to identify and fix issues efficiently, ensuring you can get back on the road as soon as possible. Your satisfaction is our priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

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