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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews
Call Service Center (516) 758-5396

3,209 Reviews of Honda of Valley Stream - Service Center

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April 12, 2024

Briyanna was friendly and very helpful and the service was quick and efficient as usual. Great job! More

by AALLEN116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Briyanna provided friendly and helpful service, and that you experienced our usual efficient service. Thank you for recognizing Briyanna's efforts and the overall job done by our team. We appreciate your feedback and look forward to continuing to serve you with the same excellence. Great to have you as a customer!

April 11, 2024

frontline service personnel are very pleasant and helpful. I have no problem in referring friends and family to this dealership. More

by STEWART_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that our staff made a positive impression on you. Ensuring a welcoming and supportive environment for all our customers is a top priority. Your willingness to refer friends and family to our dealership is the highest compliment we could receive. Thank you for your kind words, and we look forward to continuing to working with you again.

April 11, 2024

MR Singh understood my concerns when the car was dropped for service and I was satisfied More

by Vielotclandis1398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 11, 2024

Everyone was friendly and helpful. Brandon was extremely helpful and efficient in keeping me update. More

by MYIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that everyone at our location was friendly and helpful during your visit, and that Brandon stood out for his helpfulness and efficiency. Keeping our customers informed every step of the way is something we prioritize. Thank you for sharing your positive experience; your feedback is invaluable to us. We look forward to continuing to provide you with the same level of service and support in the future.

Apr 11, 2024 -

Honda of Valley Stream responded

Thanks again

April 11, 2024

Mark was very helpful in explaining all that was needed per the maintenance schedule timeline More

by bflugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Honda of Valley Stream responded

It's great to hear that Mark was helpful and provided clear explanations of the maintenance your vehicle needed. Effective communication is key to our service, and we're glad Mark met your expectations. Thank you for your feedback, and we look forward to continuing to assist you with your vehicle's maintenance needs.

April 11, 2024

Brandon had me in and out while getting my car oil changed and tire rotated. Very professional More

by LATOYASIMMONS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Honda of Valley Stream responded

We're pleased to hear that Brandon provided you with professional service. It's great to know that we could get you back on the road efficiently. Thank you for sharing your positive experience, and we look forward to continuing to serve you with the same professionalism in the future.

April 11, 2024

The waiting area is clean. The sales person could be more welcoming. I guess 1hr 15min for an oil change is acceptable with an appointment More

by BANKSMONELOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our waiting area clean. We appreciate your comment about the salesperson needing to be more welcoming; we always aim to improve and will address this to enhance our customer service experience. Regarding the timing for the oil change, we strive to be as efficient as possible, and we're pleased that you found the duration acceptable. We value your input and look forward to providing a more welcoming atmosphere during your next visit.

April 11, 2024

Great customer service and very helpful. . Always knowledgeable, friendly and explains deals about your vehicle More

by maddalinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with our staff! It's fantastic that our team has consistently been knowledgeable and friendly. Your feedback is greatly appreciated, and we look forward to continuing to provide you with the same high level of service in the future. Thank you for choosing us!

April 11, 2024

Same service as always. Very clean waiting area. Check in and out is a breeze. More

by annie.vel611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Honda of Valley Stream responded

It's great to hear that our service, including the clean waiting area and efficient check-in and out process, consistently meets your expectations. We appreciate your feedback and look forward to your next visit.

April 10, 2024

Great customer service and speedy expedited delivery to get my car in less than 3 days. More

by mitchfriedland
Recommend Dealer
Yes
Employees Worked With
Charlie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a great experience with our customer service and that we were able to expedite the delivery of your car promptly! Providing efficient and speedy service is one of our top priorities, and we're thrilled that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

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