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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,235 Reviews
Call Service Center (516) 758-5396

3,235 Reviews of Honda of Valley Stream - Service Center

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April 21, 2024

Quick service, problem identified and resolved in one day. Alex Marcel was helpful throughout the process. More

by kwag123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Alex provided you with effective service, resolving your problem quickly. We strive to identify and fix issues efficiently, ensuring you can get back on the road as soon as possible. Your satisfaction is our priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

April 21, 2024

Regarding the service advisor Brandon, He was great while my car was being serviced However after my car was serviced I called him and texted him several times to ask a question about my car and he nev More

by ethom66084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martinez
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April 20, 2024

Kevin was excellent! He really went beyond his regular duties to help. Appreciate you Kevin! More

by SHARONGJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're so pleased to hear that Kevin went out of his way to assist you. His dedication is a great example of our commitment to exceptional customer service. We'll make sure Kevin receives the recognition he deserves. We appreciate your appreciation, and we look forward to continuing to serve you in the future!

April 20, 2024

Fair pricing, knowledgeable, helpful and polite employees. Good experience with both sales and service departments. More

by lawrencekshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your positive review! We are thrilled to know that both our sales and service departments provided you with a good experience. We strive to maintain high standards in every aspect of our operations, and your feedback is very encouraging. We appreciate your trust in us and look forward to continuing to serve you in the future!

April 18, 2024

Considerate, helpful, cooperative and supportive . Listened to our question about the car and explained all the procedures. More

by auntmo623
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a thoughtful review! It's great to know that our team took such excellent care of you. Providing clear communication and support is essential to us, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you further in the future!

April 18, 2024

I found that Honda of Valley Stream to be clean, professional, speedy and just a pure joy More

by fkgchapm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback about Honda of Valley Stream! We strive to create a welcoming and efficient environment for all our customers, and your comments affirm our efforts. We look forward to continuing to provide you with joyful and exceptional service on your future visits! Thank you for choosing us.

April 18, 2024

Mark took care of the situation. Although Honda dealer was not able to replicate and diagnose the issue the first time around. When the issue resurfaced, Mark made sure to assist. He More

by leipeterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us, especially your interactions with Mark. Your patience and feedback are greatly appreciated, and we'll be sure to commend Mark for his dedicated service. We're here to help and look forward to providing you with continuous support and assistance. Thank you for choosing our dealership!

April 17, 2024

Very fast, efficient, and helpful. It was a good experience, I would definitely go back! More

by raven.cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that you found our service fast, efficient, and helpful. We strive to make every visit a good one, and your feedback means a lot to us. We look forward to welcoming you back in the future and are here to assist with any of your needs. Thank you for choosing us, and see you next time!

April 17, 2024

I had an appointment yet I waited over 4 hours. The part costs $46 and I was charged $551 in total. I STILL had to return the next day since the part had to be ordered. I am still waiting for a fol More

by DBECKFORD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for taking our call. We apologize for the inconvenience of you having to return the next day for the part. Unfortunately, your repair was labor intensive and needed additional time after the part arrived. We value you as a customer and truly do hope to see you again in the future.

April 17, 2024

Clara that's my girl sweet kind and nice she took her time to help me More

by MAYSJAMES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Clara provided you with such caring and attentive service.We're glad she took the time to help you thoroughly, ensuring a positive experience. We look forward to seeing you again and providing continued excellent service!

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