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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,244 Reviews of Honda of Valley Stream - Service Center

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April 06, 2024

The center is conveniently-located. Auto check-up was done promptly, and my questions were answered. Brandon is very helpful and the team overall is focused on offering good service. More

by NYSISU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our center conveniently located and that you received prompt auto check-up service. It's great to know that Brandon and our team were helpful and focused on offering good service. We appreciate your feedback and look forward to assisting you with any future automotive needs you may have. Thank you for choosing us!

April 05, 2024

Service and staff at this center was attentive was very good. Also, I like the cleanliness of the waiting area. More

by LGYESUCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwione Dixon
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Apr 08, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a positive experience at our service center. Providing attentive service and maintaining a clean waiting area are priorities for us, and we're glad to hear that you appreciated these aspects. Thank you for choosing our center, and we hope to continue providing excellent service to you in the future. If you have any further feedback or need assistance, feel free to reach out.

April 05, 2024

Valley Stream Honda service is organized and employees are courteous and helpful. My experiences there have been pleasant. Thank you. More

by MARIAVCAVALLERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've had pleasant experiences with Valley Stream Honda's service team. Providing organized and courteous service is our priority, and we're glad that our employees have been helpful during your visits. Thank you for choosing us for your automotive needs, and please don't hesitate to reach out if you need assistance in the future.

April 04, 2024

I bought my car at this dealer on 12/27/23. I had to bring it in because the infotainment center was not working properly. They took care of the problem and now it is working perfectly. More

by lrbanuchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Honda of Valley Stream responded

We're glad to hear that your issue with the infotainment center was resolved promptly and that it's now working perfectly. Providing reliable service is our priority, and we're grateful for your feedback. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us, and we hope you continue to enjoy your car!

April 03, 2024

Excellent service received from Marcel of Honda in Valley Stream . Definitely come again for future services. More

by KENNETHCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had an excellent service experience with Marcel at Honda of Valley Stream. Providing top-notch service to our customers is always our goal, and we're pleased to know that Marcel delivered on that. Thank you for your kind words, and we look forward to serving you again for any future automotive needs.

April 03, 2024

When I called to check the amount of time that it would take to have my oil changed, I was told 45 to 60 minutes. Actual time 2 hours and forty minutes. More

by JBSTJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We apologize for the inconvenience and the discrepancy in the estimated time versus the actual time it took to complete your oil change. We strive to provide accurate estimates and timely service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for you and others in the future. Thank you for bringing this to our attention.

April 03, 2024

Great Customer Service. Very friendly environment. The store was clean however the wait time was longer than usual More

by abaez0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you received great customer service in a friendly environment during your visit. Our team works hard to ensure a positive experience for all our customers. We apologize for any inconvenience caused by the longer wait time than usual. We're continuously striving to improve our efficiency, and we appreciate your understanding and patience. Thank you for choosing us, and we look forward to serving you again in the future.

April 02, 2024

This was the best Honda dealership we have dealt with since purchasing our Honda odyssey. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your experience with our Honda dealership was the best! Providing exceptional service to our customers is always our goal, and we're thrilled that we could exceed your expectations. Thank you for your kind words and for choosing us for your automotive needs. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again!

April 02, 2024

I would like to say keep up the Great work and your Hospitality and 👍🏿 up to the people that work there. More

by VITOMENAGE107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Honda of Valley Stream responded

Thank you very much for your kind words and encouragement! We're thrilled to hear that you've been pleased with the work of our team members. Providing excellent service to our customers is our top priority, and we're grateful for your recognition. We'll definitely keep up the great work, and we'll make sure to pass along your positive feedback to our team. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

April 02, 2024

Miss Torres is very welcoming and has a lovely personality. She’s a great asset to your company! More

by cromartieshawn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Honda of Valley Stream responded

Thank you for your kind words about Miss Torres. We are delighted to hear that she provided you with excellent service and made your experience enjoyable. We truly value her dedication and commitment to ensuring our customers feel welcomed and taken care of. Miss Torres is indeed a valuable member of our team, and we appreciate your recognition of her efforts. We look forward to serving you again in the future.

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