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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,239 Reviews
Call Service Center (516) 758-5396

3,239 Reviews of Honda of Valley Stream - Service Center

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March 11, 2024

The reason for my rating is because of wait time. Why if I have a 7:30am appointment for an oil change am I leaving 5hours later? I also did my tires and alignment here same appointment time and that More

by JunioX16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Honda of Valley Stream responded

We are wanting to reach out to you to address this concern, but are unable to locate you in our systems with the name used. May we please get your full name and contact information so that we can reach out to you. You can send it privately so that we can contact you. Thank you!

March 11, 2024

Mark and the team at Honda were incredibly courteous and helped me every step of the way. They informed me of decisions and offered alternatives rather than telling me what I needed to do. More

by Dmb753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your positive experience with Mark and our Honda team! Providing courteous assistance and guiding you every step of the way is a priority for us. We appreciate your recognition of our approach to informing you of decisions and offering alternatives to meet your needs. Your satisfaction is important, and we're grateful for the opportunity to assist you. If there's anything more we can do for you or any specific aspects you appreciated, please feel free to let us know. We look forward to serving you again in the future!

March 11, 2024

They are very nice and so patient to service me. I really appreciate it. I will come back when I need. More

by enjoyny2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that our team provided you with excellent service, showcasing patience and kindness. Your satisfaction is our priority, and we appreciate your recognition of our efforts. Whenever you need assistance in the future, please don't hesitate to return. We'll be more than happy to serve you again. If there's anything specific you enjoyed or if there are ways we can further improve, feel free to let us know. We look forward to welcoming you back when the need arises!

March 10, 2024

"Efficient and thorough oil change service at valley stream Honda. The team was prompt, professional, and took great care of my vehicle. Quick turnaround without sacrificing quality. Definitely coming b More

by REKHAKHUBANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your positive experience with our oil change service at Honda of Valley Stream ! We're delighted to hear that our team provided you with efficient and thorough service while maintaining professionalism. Your satisfaction and the care of your vehicle are our top priorities, and we appreciate your acknowledgment of our quick turnaround without sacrificing quality. We look forward to serving you for your future maintenance needs, and if there's anything specific you enjoyed or if you have any suggestions, please feel free to share. Your feedback is valuable to us, and we're committed to providing excellent service every time you visit. Safe travels, and we appreciate your trust in us!

March 09, 2024

Briyanna Jones was very helpful and I'm happy with my service with her she is the best More

by kevin198869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Briyanna provided you with excellent service, and we appreciate your positive feedback! It's wonderful to know that she was very helpful, and we're delighted that you're happy with the service you received from her. We will make sure to pass on your compliments to Briyanna. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out. We look forward to the opportunity to serve you again, and thank you for choosing us

March 09, 2024

I believe that the waiting time can be improved. Such a strategy could dramatically increase customer satisfaction. Overall, Keep up the excellent work. More

by inovation40
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Honda of Valley Stream responded

Thank you so much for taking the time to review your experience with us. We are constantly working to improve our wait times without sacrificing the quality of our work. We look forward to seeing you again. If you need anything in the meantime, don't hesitate to reach out.

March 09, 2024

The first one there, literally before the staff. wasn’t the 1st or 4th done. Oil change. More

by BON2DANXT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Briyanna Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Honda of Valley Stream responded

We are wanting to reach out to you in regards to this review, but are unable to locate you based off the name given. Please PM us your full name and number so that we may reach out. Thank you!

March 08, 2024

The staff was friendly and efficient, quickly completing the oil change and conducting a thorough inspection of my vehicle. They were transparent and honest, explaining everything clearly and providing reco More

by MISSCARTER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our staff, especially Clara! It's fantastic to know that you found them friendly, efficient, and transparent in their communication. Providing excellent service and maintaining transparency are priorities for us, and we're glad to see it reflected in your visit. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your feedback and look forward to providing you with the same level of outstanding service in the future. Thank you for choosing us!

March 07, 2024

Very good but expensive when having repair work done! !! The staff are professional and knowledgeable More

by bchefpd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Department employees were great
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Mar 08, 2024 -

Honda of Valley Stream responded

We appreciate your positive feedback on the professionalism and knowledge of our staff. Providing high-quality service is a priority for us, and it's great to hear that reflected in your experience. We understand concerns about pricing, and we continually strive to balance fair rates with the quality of service we deliver. If you have any specific feedback on pricing or if there's anything else we can do to address your concerns, please feel free to reach out. We value your business and appreciate your honest input. Thank you for choosing our services.

March 06, 2024

Professional and respectful. I didn’t have to wait long for my vehicle waiting room was neat More

by WINNIFRED65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Honda of Valley Stream responded

We're glad to hear that your experience with us was excellent. It's great that you didn't have to wait long for your vehicle, and you enjoyed our waiting room. We appreciate your positive feedback and look forward to providing you with excellent service in the future. Thank you for choosing us!

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