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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews

3,209 Reviews of Honda of Valley Stream - Service Center

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March 01, 2024

Went in for a simple oil change and made me wait two hours. Terrible timing service More

by abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

March 01, 2024

During my visit, I had to wait in a very busy waiting area. I wanted over 3 hours for an oil change. I was told i had an oil leak but there isn’t one. I was sent a video, which does not indicate there’s More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 29, 2024

I will always comeback to Honda of Valley Stream. The customer service is amazing!! Marcel is THE BEST!! More

by DADDYS2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Honda of Valley Stream responded

We're honored to have your loyalty, and it's fantastic to hear that you've had such a positive experience with the customer service at Honda of Valley Stream. Marcel will be thrilled to know he has been recognized as "THE BEST." Thank you for your kind words, and we look forward to serving you again in the future. If there's anything specific you appreciate about Marcel or if you have any suggestions for improvement, please feel free to share. We value your feedback!

February 28, 2024

She all time super sweet and understand and explain me or recommend all my car need 🫶 More

by Oduran23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that the service you received was consistently super sweet and understanding. Having someone who takes the time to explain and recommend all your car needs can make a significant difference. If there's anything specific you appreciate about this individual or if there are ways we can continue to meet your expectations, please let us know. Thank you for your kind words, and we're grateful for your trust in our services!

February 28, 2024

I was very impressed with the dealership and especially your employee, Clara Torres. So impressed, in fact, that I was not sure whether I would get another Honda as my next vehicle but the experience with More

by mikedog1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our dealership, and we greatly appreciate your kind words about Clara Torres. It's wonderful to know that your experience was so impressive that it has influenced your decision to consider another Honda for your next vehicle. We aim to provide top-notch service, and your feedback is truly valued. If you have any more insights to share or if there's anything specific you appreciate about Clara, please feel free to let us know. Thank you for the A+ rating, and we look forward to assisting you with your next Honda purchase!

February 28, 2024

Service appt was easy and staff was helpful. I loved the texted updates during the appointment.. More

by JENNWALSH805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Honda of Valley Stream responded

We're glad to hear that your service appointment was easy and that you found the staff helpful. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We appreciate your positive comments and thank you for choosing our services!

February 28, 2024

All employee are polite and nice. The place is super clean. And a very fast service 10/10! More

by hernandez201503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our team! Politeness, cleanliness, and fast service are key elements we strive for, and we appreciate your recognition. If there's anything specific you would like to highlight or if there are ways we can continue to provide excellent service, please feel free to let us know. Thank you for the 10/10 rating and for choosing our services! We look forward to serving you again in the future.

February 27, 2024

Gary was extremely helpful and provided a great service to me. I had such a pleasant experience. He answered any questions I had. He is very professional and I definitely would recommend him to all my fami More

by Genesis A
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 27, 2024

Service and speed were excellent. Everyone was friendly and professional and the person that helped me with repair considerations took the time to make sure I understood what was need More

by contractmaster200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 27, 2024

Telephone solicitors should not be making appointments for recall replacements if the part is not in stock. More

by barryheller.bh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

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