Honda of Valley Stream - Service Center

Briyanna was very professional and helpful. I had a 9:30am appointment and was seen at that time exact. Briyanna was knowledgeable and very informative about the service my car needed. Briyanna I had a 9:30am appointment and was seen at that time exact. Briyanna was knowledgeable and very informative about the service my car needed. Briyanna answered all my questions and was very patient. I will be back due to her EXCELLENT advise. More

The running around at Honda of Valley Stream Where do I start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hour start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hours later, the tire pressure came back on. I called the dealer to let them know that I need to go back to see what is going on since the light came back on. Three weeks passed after trying to get an immediate appointment. Finally, I walked in and told them to check it out on the car on the “air”. Mr. Marcel informs me of my “surprise” … yes, a nail on the tire and it will cost $25 if they have to “plug” it. I have warranty on my tires, it took three (3) hours to fix a nail in a tire and finally got the $25 waived. I tried to call Mr. Rosenthal who was out until Friday, however, I can get in touch with Mr. Willie Mejia. I called Mr. Mejia; he answered the phone, I tried to explain to him the situation, but he stayed quiet, then a dial tone. After a few more attempts of the phone calls, they started to go straight to voicemail. There’s always an issue at Honda of Valley Stream. I stopped going to them when I had my 2013 CRV, now that this is a brand-new car, I decided to give them another opportunity. What a mistake, it just got worse. More

It was very quick service and it took a shorter time that they had quoted me. they had quoted me. More

The dealership was clean and roomy. I was done in less than two hours thanks to Mark. I was done in less than two hours thanks to Mark. More

Briyanna was my service provider and was very friendly on the day of my appointment. My oil change was reasonably priced and took about an hour or so. Afterwards Will helped me look at a few options for pur the day of my appointment. My oil change was reasonably priced and took about an hour or so. Afterwards Will helped me look at a few options for purchasing a new vehicle and trading in my current one. More

Very good service When I arrived someone asked me how they could help me and that was appreciated. they could help me and that was appreciated. More

Clara was very professional and informative. The wait was a little long but my issue was resolved. The wait was a little long but my issue was resolved. More

I had appointment at 10:15am, waited 3hours for oil change and tire rotation. After being told car was ready waited another 20 minutes for car mechanic was still putting oil in engine. Service person change and tire rotation. After being told car was ready waited another 20 minutes for car mechanic was still putting oil in engine. Service person Alex Marcel was not at fault for the delay in any way. More

Received more than I what went in for. Customer service was excellent love ❤️ Honda of valley stream Customer service was excellent love ❤️ Honda of valley stream More

Clara was informative and clear on the whole process. She answered all my questions. I had no issues with my service. She answered all my questions. I had no issues with my service. More